Userlane

Senior Technical Product Manager

Userlane

full-time

Posted on:

Origin:  • 🇩🇪 Germany

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Job Level

Senior

About the role

  • You’ll be joining a squad that owns the platform underpinning everything we do, enabling us to deliver value to customers at scale and speed. The types of areas you'll work on include:
  • Designing and delivering a reliable, scalable platform that supports our product vision
  • Enabling customers and partners to integrate with our platform
  • Helping customers and Userlane manage accounts efficiently and effectively
  • Meeting enterprise expectations in security and compliance
  • Supporting the adoption of generative AI within our product
  • Enabling other squads to move faster by offering common services
  • You’ll be part of an empowered cross-functional team given the freedom and autonomy to solve real customer problems. Our ways of working are heavily influenced by the work of Marty Cagan/Silicon Valley Product Group, which will give you a good sense of how you and the team will work.
  • We look for our Product Managers to own the 12 month strategy for their area and understand how it contributes to the wider product vision and business goals. We’ll look to you to make informed, rounded decisions about how the product evolves and communicate that effectively.
  • We use a hybrid working model based in three hubs - Munich, London and Wroclaw. We come together in our hubs once per month and at our Munich HQ once per quarter. We believe this gives the best mix of flexible working and in-person connection.

Requirements

  • Product operating model: You have 2+ years product management experience operating in a modern product organisation (ideally B2B SaaS)
  • Curiosity: You want to understand the problems our customers face and how we might solve them. You’re always looking for new opportunities to learn about our customers, the market, competitors, technology, etc.
  • Customer-centricity: You start with the customer and work back whilst understanding that solutions have to work for our business as well
  • Outcome focused: You can define what success looks like and measure progress towards it
  • Technical aptitude: You're comfortable operating in a platform squad owning back-end services, often working with internal customers (e.g. other squads)
  • Clear communication: You’re capable of explaining things regardless of whether it’s to a software engineer, salesperson, customer support agent or CEO. We’re an English speaking company so you’ll need to be fluent (spoken and written).
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