User Interviews

Financial Planning and Analysis

• Own financial planning, forecasting, and reporting; lead budgeting, forecasting, and monthly variance analysis
• Build and maintain dynamic financial models to support strategic planning, new initiatives, and investment cases
• Partner closely with leadership and functional leads to define and track KPIs and operational metrics that drive business performance
• Develop ROI analyses for new product features, marketing initiatives, and cross-functional investments
• Create financial presentations and business review materials for executive leadership and the Board
• Lead preparation of monthly operating reviews and performance commentary
• Support ad hoc business analysis and special projects as needed
• Serve in a highly visible, hands-on FP&A role to shape strategy and identify opportunities for growth and efficiency

Financial Planning and Analysis Manager

Product Designer

• Contribute to product vision and strategy — partner with product leadership to shape the roadmap and influence key company bets
• Develop our design philosophy — how we make decisions around speed vs. polish, innovation vs. familiarity, AI vs. traditional workflows
• Lead and grow the design team — manage 4 product designers, providing clear direction, coaching, and feedback
• Optimize design team execution - identify ways to improve design quality, collaboration, and velocity, e.g. process changes, new workflows, better use of the design system

Director of Product Design

QA Engineer

• Cornerstone of task quality for AI training initiatives; support development and oversight of QA services to high-value clients
• Define what makes a “good” written task and ensure consistent application across distributed task writers
• Use technical QA to validate execution, including reviewing SQL database diffs and running/debugging Python verifier scripts
• Provide clear, constructive feedback and manage onboarding and assessment of task writers aligned with AI project requirements
• Monitor task performance metrics and writer engagement; iterate on guidelines and workflows
• Develop and document scalable processes, enablement materials, and operational plans for task writer networks
• Partner with Revenue, Product, Engineering and other stakeholders; support Director of Strategy & Operations with customer relationship management
• Provide support across other high-value client projects as needed

Senior QA Operations Associate

Growth Marketing

• Lead growth-focused marketing initiatives to acquire participants for User Interviews’ panel
• Launch and optimize paid social campaigns (Meta, TikTok, YouTube, Reddit, etc.)
• Support and scale affiliate and influencer programs, including sourcing creators and tracking performance
• Develop, write, and test content across paid and organic channels
• Explore new acquisition channels and ideas based on trends and performance data
• Track CPA, CTR, ROAS to measure success and inform decisions
• Collaborate with Marketing, Operations, and Data teams
• Explore and scale how AI tools can support acquisition efforts

Financial Planning and Analysis Manager

Director of Product Design

Senior QA Operations Associate

Growth Marketing Coordinator