USCIS

Program Manager

• Serve as the dedicated Enablement Program Manager for SAEs & Alliances & Redistributors, designing and delivering enablement deliverables across Morningstar’s Data, Research, and Software capabilities.
• Partner with Enablement, Instructional Designers, Product Enablement, and SMEs to develop and maintain training curriculum and determine fit for training modalities (live, self-guided/e-Learning, certifications, etc.).
• Support onboarding programs including organizing onboarding plans, facilitating live sessions, and coordinating 30-60-90-day expectations with managers.
• Deliver and facilitate training programs including onboarding, core curriculum, industry trends, client-facing skill workshops (negotiations, objection handling, value messaging), and internal technology training.
• Strategically partner with SAE leaders, Product Marketing/Management, and other stakeholders to identify enablement needs, navigate prioritization, and manage stakeholder expectations and communications.
• Define success metrics for enablement initiatives, analyze engagement, adoption and impact, and leverage data to refine strategies and improve effectiveness.
• Project manage, organize, and deliver enablement programs, handling multiple projects and ensuring initiatives are delivered on time and within scope.
• Act as a key stakeholder and engaging facilitator at events such as Sales Kick Offs, workshops, and certification programs.
• Report to the Head of Sales Enablement & Learning and collaborate across the Business Development and Sales group to drive sales effectiveness and performance.

Senior Program Manager – Sales Enablement and Learning