US Pharmacopeia

Compliance

• Develop a landscape analysis of the opportunities and barriers for the manufacture of Active Pharmaceutical Ingredients (APIs) for the United States market in Mexico.
• Develop an advocacy plan centered on removing policy barriers and creating policy incentives for the manufacture in Mexico of APIs for the US market.
• Develop and execute, in collaboration with USP Rockville staff, a “LATAM Regulatory Week” program with key audience members including Heads of Agencies at National Regulatory Agencies in LATAM.
• Align USP scientific perspectives with the regulatory priorities of LATAM NRAs.
• Strengthen relationships with senior regulatory decision-makers.
• Provide regulators with practical tools and resources to support higher standards enforcement.

Senior Advisor, Policy – Regulatory Affairs, LATAM

Manager

• Lead the transformation, relaunch, and growth of USP’s Dietary Supplement Verification Program
• Drive customer engagement, pipeline development, and relaunch execution
• Partner closely with Verification Operations and Marketing leadership

General Manager, Dietary Supplement Verification

Human Resources

• Process employee lifecycle events in HRIS (UKG), including terminations and separations
• Job changes (title, cost center, manager updates, etc.)
• Promotions and role designation updates
• Upload and maintain employee documentation in HR systems
• Monitor and triage key HR operational inboxes (e.g., HR Docusign, promotions, separations)

HRIS Operations Coordinator – Contractor Role

Program Manager

• Supports the design of project activities in close collaboration with the Regional Lead and other GHMS staff.
• Under the supervision and guidance of the Regional Lead – West and Central Africa, supports the planning and implementation of the assigned project activities to include development of workplans, preparing for and coordinating meetings, activity monitoring matrices/implementation plans, performance monitoring plans, and progress reports with the support of the M&E team.
• Supports cross-functional project management teams to include technical, M&E, and finance staff to produce high-quality work under tight deadlines, while remaining within the defined project scope and budget.
• Manages timelines/deadlines and provides quality control support for project deliverables to ensure effective, efficient, and compliant project implementation.
• Develops scopes of work and manages sub-awardees, consultants, and vendors, as applicable while ensuring compliance to donor rules and regulations and USP policies.
• Delivers timely and high-quality project reports; ensures M&E data is regularly collected and documented; and works with other staff, including field staff, to develop global reports that demonstrate progress towards achieving specific targets.
• Proactively anticipates, identifies, and facilitates resolution of potential project issues and risks relating to delays in implementation of project activities.
• Drafts materials for both internal and external audiences, including briefing documents, success stories, case studies, and presentations.
• Supports the development of project budgets and monitors project expenditures to ensure activities are implemented within budget and prepares pipelines/projections as needed in collaboration with Finance staff.
• Establishes and maintains effective working relationships with relevant donors and key partners; and represents GHMS externally at key project stakeholder meetings, as needed.
• Ensures good records management, according to USP and donor policies.

Director

• Provide overall leadership for the project strategy, implementation, and results across all countries and workstreams.
• Ensure timely delivery of high-quality outputs and achievement of the program milestones in line with program requirements and organizational standards.
• Oversee implementation across technical areas, ensuring coordination, quality, and consistency.
• Provide strategic oversight of technical activities related to health product stability, evidence generation, and climate resilience.
• Guide the development and execution of implementation research and evidence generation, ensuring relevance to health outcomes and policy.
• Serve as the primary liaison with donors, local and regional authorities, and global stakeholders, ensuring effective communication, alignment, and reporting.
• Lead a global consortium of partner organizations across Europe, Asia, Africa, and Latin America, ensuring effective coordination, clear governance structures, aligned workplans, and consistent communication.
• Ensure strong project management systems, including planning and performance tracking.

Project Director – Health Product Stability and Climate Resilience

Recruitment

• Conducts full lifecycle recruiting for assigned searches
• Executes agreed upon recruiting strategies and actively sources candidates
• Creates an effective sourcing strategy based on business needs
• Evaluates resumes of prospective candidates and determines degree of skill match
• Tracks candidate activity in the applicant tracking system (ATS)
• Collaborates with HRBP, Compensation & Benefits, and others as needed

Talent Acquisition Partner – Fixed-Term

Customer Success Manager

• Serve as the primary post-sale owner for onboarding, adoption, retention, and long-term value realization of the Medicine Supply Map across pharmaceutical manufacturers, distributors, health systems, and government agencies.
• Build and maintain strong relationships with key stakeholders across commercial operations, sales, supply chain, and executive leadership teams.
• Lead strategic account planning, including defining success plans, aligning MSM capabilities to customer objectives, and identifying expansion opportunities.
• Drive adoption by operationalizing MSM within customer workflows and establishing best practices for data-driven decision making.
• Facilitate regular business reviews, delivering insights and recommendations that demonstrate measurable value and support ongoing alignment.
• Develop and track customer health metrics, proactively identifying risks to adoption, engagement, or renewal.
• Partner with customers to integrate MSM insights with existing internal data sources (e.g., demand and market data) to enhance supply chain and commercial decision making.
• Provide subject matter expertise on supply chain visibility, market intelligence, and pharmaceutical industry dynamics to guide customer strategy.
• Collaborate cross-functionally with Sales, Product, and Data Science teams to advocate for customer needs and support long-term growth opportunities.
• Capture and report the voice of the customer to Product Management and leadership teams to inform roadmap priorities and continuous improvement.
• Support renewal and expansion efforts through clear value articulation, stakeholder alignment, and mitigation of adoption risks.

Senior Customer Success Manager, Medicine Supply Map

Business Development Rep

• Drive new business growth by proactively prospecting pharmaceutical manufacturers and distributors, building and advancing a strong pipeline of qualified opportunities.
• Identify, engage, and develop relationships with key decision-makers across commercial, supply chain, and executive leadership teams.
• Lead consultative discovery to understand customer challenges and position the Medicine Supply Map as a solution to improve supply chain visibility, risk mitigation, and commercial decision making.
• Deliver tailored demonstrations, presentations, and value-driven narratives that clearly articulate measurable business outcomes.
• Develop and execute strategic account plans for target prospects, aligning USP’s capabilities to customer priorities and market dynamics.
• Own the full sales cycle from initial outreach through contract execution, including proposal development, negotiation, and closing.
• Partner with Customer Success, Product, and Data Science teams to ensure alignment between customer needs, solution capabilities, and long-term growth opportunities.
• Leverage market intelligence and industry expertise to identify whitespace opportunities and differentiate USP in a competitive landscape.
• Maintain accurate pipeline forecasting and consistently meet or exceed revenue targets.
• Serve as the primary commercial point of contact with USP Legal to support contract negotiations and license agreement execution.

Senior Business Development Manager, Medicine Supply Map

• Own and execute a multi-year U.S. Government revenue strategy for the USP Medicine Supply Map (MSM), with primary targets across HHS, DoD, the Intelligence Community, and economic-security agencies.
• Personally generate and qualify a sustained pipeline of $5M+ in addressable federal opportunities annually, with documented progression through capture, proposal, award, and post-award expansion.
• Lead end-to-end capture management: opportunity identification, gate reviews, teaming and prime/sub decisions, pricing strategy, color-team reviews, proposal-writing oversight, and orals coaching.
• Navigate federal contracting vehicles relevant to MSM, such as GSA Schedules, OASIS+, CIO-SP4, IDIQs, BAAs, OTAs, SBIR/STTR pathways, sole-source justifications, grants, cooperative agreements, and inter-agency agreements.
• Advise USP on the optimal vehicles to pursue.
• Build and maintain trusted relationships with federal program managers, contracting officers, GAO and CRS analysts, and prime-contractor BD counterparts (e.g., Booz Allen, Leidos, Deloitte, Peraton, MITRE).
• Partner with USP’s Government Affairs team to align MSM positioning with active and emerging legislation and translate policy momentum into specific procurement actions.
• Deliver compelling executive briefings, demos, and capability statements; represent USP at industry days, RFI/RFP responses, and government conferences.
• Establish and report rigorous BD operating metrics to leadership on a monthly cadence.
• Provide structured market intelligence to MSM product team to inform roadmap, packaging, and go-to-market decisions for federal customers.
• Maintain disciplined CRM hygiene and serve as the system of record for USG opportunities, contacts, and competitive intelligence.

Senior Manager, U.S. Government Business Development

• Provide scientific guidance on the application and adoption of USP–NF monographs, general chapters, and compendial analytical methods, including validation, verification, and system suitability
• Advice on the selection, qualification, and lifecycle management of USP Reference Standards in accordance with compendial expectations
• Provide support and technical input to stakeholders on impurity profiling, control strategies, analytical method development, transfer, troubleshooting, and compendial compliance in alignment with USP standards and ICH guidelines
• Build and sustain collaborative relationships with industry, regulators, academia, and scientific associations
• Deliver scientific presentations, workshops, and customer & regulatory engagements to support awareness and adoption of USP standards
• Monitor evolving scientific and regulatory trends across pharmaceutical R&D, quality control, and manufacturing
• Gather and communicate regional scientific and regulatory feedback to internal USP scientific and cross-functional teams
• Collaborate cross functionally with science, marketing, regulatory, and strategic customer development (SCD) teams to provide scientific input