Operations

• Collect and review documentation from Corporate or the division which allows the accurate setup of agreements/programs resulting in accurate vendor billings.
• Collect and review documentation from Corporate or the divisions for one off billings.
• Research program pricing to determine accurate invoicing to the vendor.
• Maintain and update existing agreements/programs due to additional product exclusions, new items, price/product changes, billing cycles, etc.
• Prepare documentation to support vendor repayments and deductions
• Research, resolve, and collect upon negative accounts payable findings
• Non-Trade Accounts Receivable reconciliation/application
• Act as a liaison between the division and internal departments as needed
• Categorize shared inbox or ticketing system by work unit and priority
• Utilize Standard Operating Procedures (SOPs), reference documents, and various lists to manage workload and communication with all applicable departments.
• Act as subject matter experts on process inquiries and procedure validation
• Collaborate with third-party providers to facilitate process reviews, address inquiries, conduct training sessions, and offer guidance and direction as needed.
• Demonstrate agility and cross-train across various areas within the department, ensuring versatility and adaptability to changing demands.
• Take responsibility for cross-training team members, fostering a culture of knowledge sharing and skill development.
• May include other duties, as assigned.

Vendor Operations Coordinator II

Associate Director, Field Access Ops, Patient Services Analytics

Operations Specialist

Principal SaaS Ops Engineer – Azure/AWS

Senior Manager, Academic Operations

Senior Government Operations Specialist – Federal Health