General Manager - SVP Operations (West)
Marathon Health
Salary
💰 $100,000 - $120,000 per year
Job Level
JuniorMid-Level
About the role
- Lead and grow remote teams that manage patient scheduling, referrals, and insurance verification.
- Track KPIs like referral-to-schedule conversion, call response times, and patient satisfaction.
- Step in hands-on when needed to keep workflows moving smoothly.
- Build relationships with provider offices to keep referrals flowing.
- Analyze data, spot trends, and adjust strategy to improve results.
- Coach, develop, and set standards for your team.
Requirements
- Bachelor’s degree in healthcare or business administration.
- At least 2+ years in a healthcare leadership role (clinic manager, care manager, or similar).
- Experience in patient access, care navigation, or care coordination.
- Familiarity with value-based care models.
- Comfortable with EMRs, CRMs, call center tools, and data dashboards.
- Strong communicator who can diffuse tough situations and motivate teams.
- Bonus points if you have a clinical background (RN, PT, OT, etc.) – your clinical lens will give you an edge in coaching teams and understanding patient needs.
- Have led teams in a startup or high-growth environment.
