Bilingual Case Manager, Spanish Speaking
Pair Team
Bilingual Case Manager, Spanish Speaking
Pair Team
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $22 - $25 per hour
Job Level
Junior
About the role
- Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.
- Pair Team cares for the highest-need Medicaid recipients through a community-led model, partners with shelters, food pantries, and other community-based organizations to turn them into a site of care. We provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination. Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs.
- Our Values: Lead with integrity; We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
- Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
- Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
- Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
- Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
- About the Opportunity: Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.
- This position primarily allows for remote work; however, it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home.
- What You’ll Do: Maintain ongoing caseload of individuals through evidence based approaches to promote engagement and achievement of health goals
- What You’ll Need: 1+ years of general work experience; You are located in Contra Costa County, California; Bilingual – English/Spanish; Strong cultural fluency; Empathy; Ability to work collaboratively; Excellent organization; CRM/database/Excel/Word/Email/Video; Valid driver’s license and auto liability insurance.
- Preference: Demonstrated professional or personal lived experience; 2+ years of case management experience; Motivational interviewing; Knowledge of medical terminology; Problem solving; Detail-oriented; Reliable in changing environments.
- Benefits: Salary: $22-$25/hour not included in benefits; but we list benefits above.
Requirements
- 1+ years of general work experience (Case Management preferred)
- You are physically located within Contra Costa County, California
- Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
- Virtual Ops requires a quiet, HIPAA compliant and internet connected space
- Bilingual – English/Spanish
- Strong understanding of cultural fluency
- High degree of empathy
- Ability to work collaboratively in a multidisciplinary team
- An eye for optimization
- Organizational skills
- Ability to remain patient when faced with adversity
- Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
- A valid driver’s license and auto liability insurance
