Pair Team

Bilingual

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
• Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
• Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
• Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks
• Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
• Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
• Identify and break down barriers ensuring individuals’ continuation with the program
• Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
• Coordinate physical care management appointments through collaboration with external and internal providers
• Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

Bilingual Patient Services Representative, Spanish Speaking

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Use relationship-based strategies to support members with social support navigation
• Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
• Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
• Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks
• Collaborates on care issues with Enhanced Care Management team
• Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
• Identify and break down barriers ensuring individuals’ continuation with the program
• Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
• Coordinate physical care management appointments through collaboration with external and internal providers
• Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Use relationship-based strategies to support members with social support navigation
• Conduct periodic telephonic and SMS outreach to ensure timely follow-up to members
• Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
• Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks
• Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager
• Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
• Identify and break down barriers ensuring individuals’ continuation with the program
• Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
• Coordinate physical care management appointments through collaboration with external and internal providers
• Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

People Operations

• Partner closely with Clinical and Operations leaders to drive people strategy that supports business growth, team effectiveness, and organizational health
• Coach managers through performance management, employee relations, team development, engagement, retention, and other day-to-day people matters
• Support and strengthen core people infrastructure, with ownership or partnership on programs like performance reviews, talent assessments, succession planning, and organizational planning
• Lead and support cross-functional projects that improve how the business operates, including policy updates, job description work, organizational design, team planning, and process improvements
• Partner with leaders to translate company and team OKRs into people strategies that drive execution and business outcomes
• Identify organizational risks, talent gaps, and manager support needs, and proactively recommend solutions
• Partner with leaders through change management efforts as teams evolve, scale, or reorganize
• Partner with the Employee Relations Specialist to identify employee relations trends, surface risks, and recommend solutions that improve manager support and team effectiveness
• Use data, trends, and business context to guide recommendations and solve complex people challenges
• Ensure compliance with applicable employment laws, policies, and people practices across a distributed workforce

People Business Partner

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Use relationship-based strategies to support members with social support navigation
• Conduct periodic telephonic and SMS outreach to ensure timely follow-up to members
• Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
• Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks
• Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews
• Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
• Identify and break down barriers ensuring individuals’ continuation with the program
• Assists individuals in securing connection to community supports by scheduling appointments
• Coordinate physical care management appointments through collaboration with external and internal providers
• Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

Bilingual Case Manager, Spanish Speaking

AI Engineer

• Contribute to the design and evolution of agentic systems that participate directly in care delivery, helping coordinate care, engage patients, and execute meaningful portions of care workflows.
• Define and build architectural patterns for agent reasoning, tool use, memory, and human-in-the-loop collaboration.
• Develop both reusable platform capabilities and product-facing implementations, balancing long-term architecture with rapid iteration.
• Own complex problem spaces end-to-end — from system design and implementation through observability, evaluation, and continuous improvement in production.
• Partner closely with product managers, operators, and domain experts to translate complex real-world processes into reliable agent behavior.
• Establish standards and best practices for agent evaluation, safety, and operational reliability as these systems evolve toward greater autonomy

Senior AI Engineer

• Lead the design and evolution of agentic systems that participate directly in care delivery, helping coordinate care, engage patients, and execute meaningful portions of care workflows.
• Define and build architectural patterns for agent reasoning, tool use, memory, and human-in-the-loop collaboration.
• Develop both reusable platform capabilities and product-facing implementations, balancing long-term architecture with rapid iteration.
• Own complex problem spaces end-to-end — from system design and implementation through observability, evaluation, and continuous improvement in production.
• Partner closely with product managers, operators, and domain experts to translate complex real-world processes into reliable agent behavior.
• Establish standards and best practices for agent evaluation, safety, and operational reliability as these systems evolve toward greater autonomy
• Mentor engineers and influence technical direction across teams building agent-driven capabilities.

Staff AI Engineer

Account Executive

• Own the full sales cycle from prospecting and outreach through discovery, proposal development, negotiation, and close
• Collaborate with senior leadership and external advisors to manage a portfolio of high value partnership opportunities across healthcare organizations and large community based partners
• Self source approximately 50% of your pipeline through outbound outreach, networking, referrals, and strategic prospecting
• Build and manage relationships with executive, operational, and clinical stakeholders across prospective partner organizations
• Maintain strong CRM discipline in HubSpot, including pipeline updates, activity tracking, next steps, and forecasting
• Partner closely with leadership to shape territory strategy, market priorities, and partner segmentation as the team continues to evolve
• Develop a strong understanding of Pair Team’s model and clearly communicate our value to a range of external audiences
• Navigate complex and often multi stakeholder sales cycles with strong follow through and attention to detail
• Surface market feedback, partnership trends, and competitive insights to help inform go to market strategy
• Represent Pair Team externally in partner meetings, industry conversations, and relevant events as needed

Account Executive, Healthcare Partnerships

Controller

• Own the full accounting function (AP/AR, GL, close, reporting)
• Lead month-end/year-end close and deliver accurate, board-ready financials
• Develop, maintain, and enforce internal controls, accounting policies, and procedures that are scalable and audit-ready
• Partner with FP&A on budgeting, forecasting, and cash management
• Ensure compliance with Medicaid/Medicare billing, tax filings, and regulatory requirements
• Select, implement, and optimize accounting systems to scale with growth
• Build scalable, automated processes that support a fast-moving startup environment

• Lead the design and evolution of agentic systems that participate directly in care delivery, helping coordinate care, engage patients, and execute meaningful portions of care workflows.
• Define and build architectural patterns for agent reasoning, tool use, memory, and human-in-the-loop collaboration.
• Develop both reusable platform capabilities and product-facing implementations, balancing long-term architecture with rapid iteration.
• Own complex problem spaces end-to-end — from system design and implementation through observability, evaluation, and continuous improvement in production.
• Partner closely with product managers, operators, and domain experts to translate complex real-world processes into reliable agent behavior.
• Establish standards and best practices for agent evaluation, safety, and operational reliability as these systems evolve toward greater autonomy.
• Mentor engineers and influence technical direction across teams building agent-driven capabilities.

Bilingual Patient Services Representative, Spanish Speaking

Bilingual Patient Services Representative, Spanish Speaking

Bilingual Patient Services Representative, Spanish Speaking

Bilingual Patient Services Representative, Spanish Speaking

Bilingual Patient Services Representative, Spanish Speaking

Bilingual Patient Services Representative, Spanish Speaking

People Business Partner

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Senior AI Engineer

Staff AI Engineer

Account Executive, Healthcare Partnerships

Controller

AI Engineer

Bilingual Member Services Representative, Spanish Speaking