URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Sourcing Operations Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

full-time

Posted on:

Origin:  • 🇺🇸 United States • Pennsylvania

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Job Level

Mid-LevelSenior

About the role

  • Oversee global inbound logistics under Delivery Duty Paid (DDP) terms, ensuring timely, efficient, and cost-effective product movement across all regions.
  • Manage and oversee all international and domestic shipments under DDP terms, ensuring proper documentation, customs clearance, and tax/duty accuracy.
  • Partner with vendors, carriers, and customs brokers to minimize delays and mitigate risks related to compliance.
  • Develop, maintain, and monitor transportation KPIs (on-time pickup, in-transit milestones, and delivery performance); proactively resolve exceptions or delays.
  • Collaborate with production, sourcing, and distribution center teams to align transportation schedules with production timelines and seasonal calendar deadlines.
  • Implement and manage tools that provide real-time product tracking from vendor to final destination; ensure visibility of all shipping milestones and escalate potential risks.
  • Analyze data to provide reporting and insights to leadership, supporting operational decision-making.
  • Evaluate DDP partners and shipping modes (air, sea, truck, rail) to optimize speed-to-market, cost, and service.
  • Lead projects focused on digital tracking, automation, and system enhancements for logistics transparency.
  • Build and maintain relationships with DDP suppliers and transportation services; negotiate DDP cost analysis and implement corrective action plans as needed.
  • Provide guidance and training to team members and communicate with internal stakeholders and executive leadership regarding transportation performance and risks.

Requirements

  • Minimum 6–8 years of experience in transportation, global logistics, or supply chain management, preferably within a fast-paced retail or consumer goods environment.
  • Strong knowledge of DDP terms, international trade compliance, customs regulations, and freight forwarding operations.
  • Demonstrated success in managing on-time shipping performance and visibility platforms (TMS, WMS, or equivalent).
  • Proven experience building and leveraging strategic business relationships with vendors, carriers, and cross-functional partners.
  • Strong analytical and reporting skills; advanced knowledge of Excel and transportation management systems.
  • Process improvement mindset with a track record of implementing operational efficiencies.
  • Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines.
  • Works with a high sense of urgency, integrity, and accountability.