Collections

• Manage a portfolio of delinquent accounts.
• Conduct preventive customer collections to reduce early-stage delinquency.
• Support continuous improvement processes within the area.
• Assist in gathering information for the monthly performance and results reports for the area.
• Support updating collections processes, including manuals and procedures.
• Work with area coordination to identify scalable opportunities to optimize daily tasks using new strategies, tools, or technologies.
• Manage reports, organize and monitor the customer portfolio.
• Plan receivables and prepare information for cash-flow forecasting.

Backoffice Assistant, Collections

Marketing

• Criar, gerenciar e otimizar campanhas de mídia paga no Google, Meta e TikTok.
• Desenvolver estratégias de marketing digital para aumentar a visibilidade e conversão de produtos B2B.
• Analisar e interpretar dados de desempenho de campanhas para identificar oportunidades de melhoria.
• Colaborar com equipes internas e agência externa para alinhar estratégias de mídia paga com objetivos de negócios.
• Monitorar tendências de mercado e concorrência para ajustar estratégias conforme necessário.
• Apresentar semanalmente relatórios de acompanhamento de performance aos stakeholders e alta gestão.

Analista de Marketing Pl., Mídia Paga

DevOps Engineer

• Operate, support, and evolve applications running on Kubernetes clusters (EKS).
• Design, maintain, and evolve Helm charts/templates with a focus on standardization, reusability, security, and scalability.
• Implement DevSecOps practices from design through production, including:
• - Automating secure continuous deployments using GitOps (e.g., ArgoCD).
• Ensure high availability, resilience, and reliability of applications.
• Collaborate closely with development teams.
• Implement and evolve monitoring, metrics, and alerts driven by SLIs/SLOs.
• Participate in management of critical incidents, perform root cause analysis (RCA), and lead blameless post-mortems.
• Reduce operational toil through automation and continuous improvement.
• Promote DevOps, SRE, and DevSecOps culture across engineering teams.

Senior Systems Engineer, DevOps

Analyst

• Prepare and file federal, state, and municipal ancillary tax obligations.
• Prepare and submit Central Bank (BACEN) filings.
• Perform registration updates with government authorities.
• Support tax-related system parameterization and configurations.
• Provide support during tax inspections and audits.
• Respond to audit inquiries.
• Monitor tax legislation and regulatory changes.
• Monitor and control federal, state, and municipal tax clearance certificates (CNDs).
• Be responsible for managing federal, state, and municipal tax account balances.
• Participate in specific tax-related projects (system updates, new government-requested reports, and support for new business initiatives).
• Monitor and follow up on tax consultations and inquiries: federal: DEC (Electronic Tax Domicile); inbox, current account, tax status, decision orders, and others.
• State: DEC (Electronic Tax Domicile), inbox, and ICMS current account.
• Municipal: DEC (Electronic Tax Domicile), inbox, and current account.
• Monitor and control negative certificates (CNDs) at federal, state, and municipal levels.
• Handle openings and closures of establishments and perform registration updates at the federal, state, and municipal levels.
• Provide support to other areas within the group.

Junior Tax Analyst, Direct Taxes and Federal Obligations

Backend Engineer

• Develop, maintain and evolve backend APIs using Node.js.
• Integrate services with relational and/or NoSQL databases.
• Write clean, testable, high-performance and well-structured code, following software engineering best practices.
• Work on modeling, building and consuming REST APIs.
• Implement error handling, logging, observability and application monitoring.
• Collaborate with Product, QA and DevOps teams across the development lifecycle.
• Participate in code reviews and technical discussions, contributing to the team’s continuous improvement.
• Support analysis, diagnosis and resolution of incidents and production bugs.
• Perform ongoing maintenance and continuous improvement of existing systems.

UOL

Backoffice Assistant, Collections

Analista de Marketing Pl., Mídia Paga

Senior Systems Engineer, DevOps

Junior Tax Analyst, Direct Taxes and Federal Obligations

Mid-level Software Engineer, Node.js