Unmind

Customer Success Manager

• The Senior Client Success Manager (sCSM) is responsible for driving measurable value, retention, and growth across a portfolio of strategic clients.
• This role partners closely with Account Managers and cross-functional teams to shape account strategy, influence senior stakeholders, and ensure clients achieve clear business outcomes.
• The sCSM operates as a trusted advisor, using insight and strong judgement to anticipate risk, unlock opportunity, and lead structured, executive-level engagements.

Senior Client Success Manager

Account Executive

• Partner with CEOs, CFOs, CHROs and Boards as a strategic advisor, shaping executive-level business cases grounded in financial and organisational impact — with genuinely exceptional access to senior decision-makers.
• Originate, develop and close net-new enterprise opportunities, including global, multi-year agreements with some of the world’s most recognisable companies.
• Lead highly complex sales cycles across multiple buying committees, geographies and functions (HR, Finance, Legal, IT, Risk).
• Apply value-based, outcome-driven selling to close $1M–$5M+ ARR deals, with experience across $10M+ total contract value.
• Influence Unmind’s enterprise go-to-market approach, mentoring senior sellers and raising the bar for how we win at the very top of the enterprise market.

Principal Enterprise Account Executive

Full-stack Engineer

• Ship features end-to-end, from design to testing and deployment
• Own the design for your deliverables and make pragmatic architectural decisions
• Improve reliability and maintainability of your team’s domain
• Embed AI in development workflows and share learnings with the team

Senior Client Success Manager

Principal Enterprise Account Executive

Principal Enterprise Account Executive

Senior Software Engineer