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About the role
Key responsibilities & impact- Own and deliver the Nova roadmap with support from a Principal Product Manager, translating goals into a clear, prioritised backlog.
- Write and iterate prompts and conversation design, using strong product writing to improve clarity, empathy, and effectiveness.
- Set up and run evaluation and testing practices for Nova (qualitative + quantitative), identifying failure modes and improving reliability.
- Partner daily with clinical and data colleagues to ensure Nova is safe, clinically grounded, and continuously improving.
- Define success metrics, analyse outcomes, and share learnings through clear updates and thoughtful post-mortems.
Requirements
What you’ll need- Experience owning a backlog, defining success metrics, and shipping improvements iteratively in a product, product operations, technical project management, or similar role.
- Hands-on experience working with LLM-powered products or conversational AI; you understand how prompts work, why they fail, and how to test them systematically.
- Strong writing skills: you can write clearly, precisely, and empathetically — qualities that are as important for prompt design as they are for product communication.
- Genuine curiosity about AI and its application in sensitive domains, with interest in the technical, ethical, and human dimensions of the work.
- A data-driven working style: you define metrics before you ship, analyse results honestly, and write post-mortems without spin.
- Comfort partnering closely with clinical or scientific colleagues: you respect domain expertise, ask good questions, and translate between clinical and product languages.
- A serious attitude toward AI safety and clinical responsibility: you understand that Nova’s outputs have real consequences, and you design and test accordingly.
Benefits
Comp & perks- Private medical for you & your family
- Equity in Unmind
- Generous gender-neutral parental leave
- 25 days holiday + birthday + celebration days
- Revive & Thrive Days – company-wide Friday off monthly
- Flexible working + early Friday summers
- Remote-first within the UK, with monthly in-person meet-ups and access to a London co-working space
- Annual learning budget + learning leave
- Free weekly therapy or coaching sessions
- Wellbeing support via WellHub & Bippit
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
backlog managementsuccess metrics definitionproduct operationstechnical project managementLLM-powered productsconversational AIprompt designdata analysisevaluation and testing practicespost-mortem analysis
Soft Skills
strong writing skillsempathycuriosity about AIdata-driven working stylecollaboration with clinical colleaguescommunication skillscritical thinkingadaptabilityattention to detailethical consideration
