University System of Maryland

Workday Technical Manager

University System of Maryland

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
AI Apply
Manual Apply

Salary

💰 $140,000 - $180,000 per year

Job Level

JuniorMid-Level

About the role

  • Lead a team leveraging Workday applications that cross HR, finance, payroll and Adaptive
  • Responsible for day-to-day operation and scheduling of various leads based on current priorities and needs
  • Work collaboratively with the Consortium’s HR, Finance, IT leaders, and Maryland state organizations that interface with the Consortium
  • Provide guidance and leadership to constituent consortium teams to maximize the benefits of Workday in solving problems and enhancing operations
  • Interface with Workday to maintain knowledge of product enhancement and security updates and communicate with central and campus team members
  • Offer insights and recommendations to streamline Workday cross-application processes, improve data accuracy, and enhance the user experience
  • Maintain documentation of cross-application-related system configurations, processes, and changes
  • Support training efforts for tenants and cross-application activities
  • Support efforts to resolve Tier 3 & 4 issues (Service Desk tickets)
  • Liaise with central and campus compliance and data privacy leads
  • Troubleshoot technical issues, identify root causes, and implement solutions to ensure system stability and reliability
  • Analyze existing technology processes, conduct gap analyses, and contribute to the design and transformation of workflows
  • Advise on best practices for optimizing the use of Workday cross-application features
  • Develop systems and structures as templates for institutions to use in execution of internal and cross-cutting projects
  • Lead Workday cross-application system upgrades, enhancements, testing validation, and overall performance
  • Collaborate across Workday support teams and business functions to support system functions and maintain integration-related documentation
  • Stay abreast of Workday releases, new features, and best practices and implement technology changes as needed
  • Serve as a key liaison with third parties and other internal stakeholders supporting automation
  • Work with campus stakeholders and the user community to identify and scope process and system improvements
  • Work with the executive director to facilitate cross-application governance groups and prioritization of processes
  • Lead and supervise projects and activities to implement best practices and drive business growth

Requirements

  • Bachelor’s degree (related experience may be substituted year-for-year; one year full-time experience = 30 college credits)
  • Two (2) years’ hands-on experience with Workday security, integration, and reporting in a post-production environment
  • Supervisory experience
  • Thorough knowledge of Workday cross-applications
  • Experience configuring Workday cross-applications
  • Excellent verbal and written communication skills; ability to communicate clearly and concisely across technology and business teams
  • Ability to clearly define business challenges and identify and communicate technical and business changes required to address them
  • Ability to drive decision-making through a consensus-building approach
  • Preferred: Workday Pro Certification – security, integrations, reporting
  • Preferred: Workday experience in a higher education environment
  • Preferred: Experience with Adaptive Financial Planning
  • Preferred: Experience with Adaptive Workforce Planning
  • Preferred: Experience with Prism Analytics
  • Preferred: Experience with People Analytics