University of Miami

Manager

• conducts initial, concurrent and retrospective chart reviews for clinical utilization and authorization
• coordinates with the healthcare team for optimal and efficient patient outcomes
• monitors care and acts as a liaison between patient/family, healthcare personnel, and insurers
• evaluates the needs of the patient, the resources available, and recommends and facilitates for the best outcome

Oncology Prior Authorization Case Manager

Accountant

• Prepares complex balance sheets, profit and loss statements, and other financial reports
• Analyzes current costs, revenues, financial commitments, and obligations
• Oversees, mentors, and assists lower-level accountants
• Complies with legal requirements to avoid legal challenges
• Keeps information confidential to protect department value
• Participates in educational opportunities and maintains personal networks
• Prepares and records asset, liability, revenue, and expense entries
• Creates financial reports for taxes, regulatory agencies, and stockholders
• Adheres to University and unit-level policies and procedures

Senior Reporting Accountant

Compliance

• Prepares, submits, and ensures proper maintenance of regulatory documentation for clinical trials from study start-up through study closure.
• Facilitates the process of preparing required regulatory documentation for initial and subsequent study submissions.
• Provides regulatory support for multiple clinical trials from study start-up through study closure.
• Generates and updates essential regulatory documents including the editing of consent forms appropriately based on required institutional language and/or study revisions.
• Attends site visits conducted by sponsor/Contract Research Organization (CRO) for matters concerning regulatory documents.
• Ensures compliance of general and study specific regulatory related processes with SOPs, FDA, NIH, and other applicable regulations.

Regulatory Analyst 1

• Prepares, submits, and ensures proper maintenance of regulatory documentation for clinical trials from study start-up through study closure.
• Facilitates the process of preparing required regulatory documentation for initial and subsequent study submissions to various boards, committees, industry, academic, and cooperative sponsors.
• Provides regulatory support for multiple clinical trials from study start-up through study closure.
• Generates and updates essential regulatory documents, accordingly, including the editing of consent forms appropriately based on required institutional language and/or study revisions.
• Attends site visits conducted by sponsor/Contract Research Organization (CRO) for matters concerning regulatory documents.
• Maintains current knowledge of applicable regulatory topics (e.g., institutional SOPs, federal regulations, etc.) and adheres to university and department-level policies and procedures and safeguards University assets.
• Ensures compliance of general and study specific regulatory related processes with SOPs, FDA, NIH, and other applicable regulations.
• Job duties will include, but not be limited to: Attend SDG Meetings to provide regulatory updates and guidance.
• Build and maintain a working relationship with regulatory staff and provide guidance to Regulatory Specialist (RS).
• Review protocol package for completion after PRC approval has been granted to guarantee the following documents are included: Protocol Document, Consent Form(s), IND Approval or Exemption Letter, Investigator’s Brochure, Draft Budget, CTA, Patient documents (if applicable), Recruitment materials (if applicable), External DSMB charter (if applicable).
• Assist the Sr. Regulatory Analyst (RA) in the aspects of regulatory related issues.
• Ensure compliance of general and study specific regulatory related processes with SOPs, FDA, NIH, and applicable regulations for the reporting of events to regulatory agencies.
• Provide regulatory support for new and ongoing research studies. Includes but not limited to correspondence with institutional and federal regulators, study file documentation creation and maintenance.

Trainer

• Conducts comprehensive or episodic health history and physical assessment of patients with acute, chronic, or potential injuries and illnesses
• Performs an appropriate physical examination
• Appropriately transcribes, enters, and executes standing orders at the direction of the supervising physician
• Provides patient education
• Fits patients with splints, crutches, braces, wraps, and other orthopedic appliances
• Completes surgical booking sheets before surgery
• Assists attending physicians with paperwork for patients
• Maintains the orderly and professional appearance of the clinic
• Assists physicians and clinic staff with filing charges, billing, and insurance authorizations as needed.

Clinic Athletic Trainer

Research Analyst

• Supports and assists with safety management and reporting of clinical trials
• Reviews and evaluates serious adverse event reports (SAERs) and Adverse Events of Special Interest (AESI)
• Maintains adverse event data in safety databases
• Drafts narratives for regulatory safety reports
• Collaborates with stakeholders to gather additional safety information
• Prepares regulatory safety reports and monitors safety literature
• Contributes to developing safety policies and risk management plans
• Works closely with clinical research, regulatory affairs, and pharmacovigilance teams to maintain compliance
• Conducts training for study team members on safety reporting

Clinical Research Safety Associate

General

• Analyzes patients’ fitness to help them improve their health
• Designs a fitness plan that meets the patient’s needs
• Administers exercise stress tests in healthy and unhealthy populations
• Evaluates a person’s overall health with special attention to cardiovascular function
• Develops individualized exercise prescriptions to increase physical fitness
• Designs customized exercise programs to meet healthcare needs
• Helps patients recover from chronic diseases and improve body composition
• Plans and executes effective strength and conditioning protocols
• Guides patients on physical conditioning and injury prevention

Exercise Physiologist 1

• Serves as a key liaison for the practice of a senior attending surgeon.
• Conducts comprehensive or episodic health history and physical assessment of patients.
• Performs appropriate physical examination.
• Communicates with patients, other staff, and providers regarding patient care.

Clinic Athletic Trainer, Level 3

• Provides continuous visual patient observation and surveillance of assigned high risk patients
• Observes more than one patient at a time at the assigned monitoring station
• Maintains a clear view of all patients for which they are assigned always
• Verbally redirects the patient via digital 2-way audio device from engaging in identifiable risk behaviors or in imminent danger
• Notifies the unit nursing team through communication devices if the patient requires immediate assistance
• Utilizes the technology required for visualization and interventions for safe patient care in accordance with department standards
• Demonstrates understanding and proficiency of electronic systems needed for the role
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit, upon completion of shift and for all new admissions
• Identifies variances and initiates follow-up actions regarding non-functional equipment
• Completes required observation documentation at established intervals
• Participates in a collaborative identification and reporting of patient safety issues
• Assures safe patient environment and seeks assistance with removal of any potential safety hazards in patient room with assigned nursing care team
• Adheres to University and unit-level policies and procedures and safeguards University assets.

On-Site Patient Attendant, Full Time

• Provides continuous visual patient observation and surveillance of assigned high risk patients
• Observes more than one patient at a time at the assigned monitoring station
• Verbally redirects the patient via digital 2-way audio device from engaging in identifiable risk behaviors or in imminent danger
• Notifies the unit nursing team through communication devices if the patient requires immediate assistance
• Utilizes the technology required for visualization and interventions for safe patient care in accordance with department standards
• Demonstrates understanding and proficiency of electronic systems needed for the role
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit, upon completion of shift and for all new admissions
• Identifies variances and initiates follow-up actions regarding non-functional equipment
• Completes required observation documentation at established intervals
• Participates in a collaborative identification and reporting of patient safety issues
• Assures safe patient environment and seeks assistance with removal of any potential safety hazards in patient room with assigned nursing care team
• Adheres to University and unit-level policies and procedures and safeguards University assets

Patient Attendant

• Provides continuous visual patient observation and surveillance of assigned high risk patients.
• Observes more than one patient at a time at the assigned monitoring station.
• Maintains a clear view of all patients for which they are assigned always.
• Verbally redirects the patient via digital 2-way audio device from engaging in identifiable risk behaviors or in imminent danger.
• Notifies the unit nursing team through communication devices if the patient requires immediate assistance.
• Utilizes the technology required for visualization and interventions for safe patient care in accordance with department standards.
• Demonstrates understanding and proficiency of electronic systems needed for the role.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit, upon completion of shift and for all new admissions.
• Identifies variances and initiates follow-up actions regarding non-functional equipment.
• Completes required observation documentation at established intervals.
• Participates in a collaborative identification and reporting of patient safety issues.
• Assures safe patient environment and seeks assistance with removal of any potential safety hazards in patient room with assigned nursing care team.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

On-Site Patient Attendant

Patient Access

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts
• Orients, trains, evaluates, and monitors registration staff, using positive reinforcement and recognition
• Ensures that staff members adhere to all established policies and procedures
• Assists with planning, organizing, and scheduling to accommodate daily expected volumes
• Communicates any patient flow issues to appropriate managing staff
• Verifies patient demographic and insurance information, and edits information, as necessary
• Explains consent for treatment, financial liability, and HIPPA to patients
• Initiates performance management processes to address on‐going performance issues
• Makes every effort to collect outstanding patient account balances, runs end of day reports, ensures accurate accounting of collected funds, and deposits funds
• Identifies and recommends process changes that will improve overall performance and efficiency of the registration process
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures
• Monitors staff compliance with key business initiatives and inspires team to achieve established Key Performance Indicators including but not limited to patient satisfaction, co‐pay, and previous balance collections, registration processing time, and denials
• Maintains harmonious and collaborative working relationship with all healthcare team members
• Adheres to University and unit‐level policies and procedures and safeguards University assets.

Supervisor, Patient Access – Full-Time

Clinical Operations

• Directs and coordinates assignments for program operations
• Evaluates office production, revises procedures, and devises new forms to improve efficiency and workflow
• Manages clinical operation and quality assurance procedures
• Implements projects and procedures to ensure program performance is exceeding expectations
• Maintains required records and reports statistics for administrative, quality assurance, and safety and control purposes
• Coordinates the development, implementation, and evaluation of departmental or program area policies and procedures designed to improve operational efficiency
• May oversee various personnel actions, including but not limited to, hiring, performance appraisals, disciplinary actions, termination, and other related activities

Clinical Program Manager

Data Steward

• The Database Analyst analyzes data from various databases and develops scheduling and utilization reports.
• The incumbent also creates relevant reporting tools, such as dashboards and balanced scorecards.
• Performs a variety of data analytics to support the needs, goals, and objectives of the institution.
• Formulates term-specific, ad hoc, and trending reports.
• Develops and models inventory and supply and demand analysis.
• Analyzes information in reports to support the department’s planning needs, goals, and objectives.
• Develops groupings of statistical reports.
• Collaborates with staff and web-development team to develop and implement improved reporting tools.
• Provides feedback to and works cooperatively with scheduling software vendors.
• Designs, develops, and maintains a dashboard of key information and balanced scorecards.
• Develops procedures for input to the database by analyzing variables and optimizing algorithms to maximize utilization in assigned area.
• Participates in the organization and presentation of information systems to demonstrate best practices.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Registry Data Steward

Clinical Dietitian

• Assesses the nutritional needs of patients and develops and implements nutritional care plans
• Documents the nutritional status and needs of hospitalized patients using established standards of care and practice guidelines
• Communicates with physicians and other healthcare professionals to coordinate medical and nutritional needs of patients
• Initiates and follows patients for nutrient intake analysis and makes recommendations for continuance progression or initiation of alternate therapies
• Writes orders for diet, supplement, enteral/parenteral nutrition and laboratory data per hospital policy
• Provides counseling and education to patients and their families regarding various topics in medical nutrition therapy and drug nutrient interaction

Oncology Prior Authorization Case Manager

Senior Reporting Accountant

Regulatory Analyst 1

Regulatory Analyst 1

Clinic Athletic Trainer

Clinical Research Safety Associate

Exercise Physiologist 1

Clinic Athletic Trainer, Level 3

On-Site Patient Attendant, Full Time

Patient Attendant

On-Site Patient Attendant

Supervisor, Patient Access – Full-Time

Clinical Program Manager

Registry Data Steward

Clinical Dietitian 1 – Specialty