Act as the primary technical point of contact for a broad range of software enhancements.
Help determine scope and negotiate trade-offs for solutions, especially in early stage project discussions
Build a thorough end-to-end understanding of API call chains and other points of integration for company websites, mobile app, marketing automation and AI enabled productivity initiatives.
Work closely with cross-functional teams to align technology solutions with strategic objectives
Clarify business requirements and identify gaps in technical specifications and provide risk trade-offs to stakeholders
Assist in all phases of development and deployment of system enhancements to ensure security, scalability and performance of systems
Partner with IT Operations, Infrastructure and Security groups to architect solutions that are secure, robust and scalable.
Diagnose and resolve complex system integration challenges
Provide rapid, precise technical troubleshooting during high-intensity conference calls and help perform root cause analysis across systems
Conduct technical assessments and provide recommendations for system improvements
Conduct working sessions to improve the team’s understanding of software systems
Research and follow latest security requirements, software trends and perform best-practice research to support team goals.
Be trusted to generate ideas and move concepts into programming solutions.
Take on problems that are not yet fully defined and assist in framing problems so others can engage more easily.
Foresee hurdles and risks to projects early on and negotiate steps to mitigate such risks.
Research, recommend and implement best security practices, especially OWASP top 10
Create and maintain technical documentation including: support knowledge base, data sources, data flows, application logic, enhancement/issue logs, hardware/software architecture, and other project documents.
Responsible for other tasks related to assigned systems.
Requirements
6+ years in programmer analyst or systems analyst role
Bachelor’s degree in Computer Science or related Mathematics, Engineering and Business Management fields or equivalent experience.
Strong understanding of systems integration concepts with working knowledge in SQL programming like DB2, SQL Server No SQL databases like Redis, Mongo would be preferred
Data warehouse and data lakes like Snowflake Cloud (AWS) and on-prem systems setup would be preferred
Strong critical thinking and analytical skills
Strong understanding of web applications and consuming web services
Strong understanding of various ETL and data replication concepts OLAP v. OLTP and the tradeoffs between the two
Hands-on software troubleshooting experience while under pressure.
Effectively communicate complex concepts, diagnose systems issues with team members, different IT groups and vendors, both verbal and written
Ability to quickly diagnose and resolve system integration challenges