Quality Insight and Sentiment Analyst
Zillow
Technology Application Analyst II
United Health Services
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $34 - $50 per hour
Job Level
JuniorMid-Level
About the role
- Identifying, evaluating, analyzing and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting
- Supports the planning, design, development, build and/or configuration of assigned applications/systems
- Leads and/or coordinates conversions, application/system testing and documentation of system procedures
- Participates and provides input in training design and development and assists in training execution in relation to assigned projects
- Provides go-live support and serves as primary point of contact for ongoing maintenance/support and trouble-shooting
Requirements
- Two to three (2-3) years of healthcare operations (clinical, patient care, administrative or revenue cycle), information technology or health information technology experience
- Demonstrated competency in Applications Analyst I role
- Bachelor’s Degree in a related field (information technology or clinical/healthcare fields) preferred
- For Epic roles: Current Epic certification(s) OR Willing to travel for training and achieve certification within 90 days of completion of training at Epic in application as assigned
Benefits
- Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week
- Flexible plan options and coverage tiers
- Discounted childcare through Bright Horizons
- Voluntary benefits like pet insurance, legal services, and identity theft protection
- PTO starts accruing from day one
- 403(b) retirement plan with company match
- Flexible spending accounts
- Access to financial advisors
- Up to $400/year in wellness rewards
- 24/7 EAP counseling
- Virtual mental health support
- Food pantry
- PTO donation program
- Professional attire through the Classy Closet
- Access to 100,000+ online courses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
trouble-shootingapplication/system testingdocumentation of system proceduresplanningdesigndevelopmentbuildconfigurationgo-live supportmaintenance
Soft skills
leadershipcoordinationtraining designtraining executioncommunication
Certifications
Epic certification
