Analyst

• Performs comprehensive reviews on personal and commercial lines claims of varying degree of severity (up to approximately $300,000) to ensure the highest quality of work product is delivered to our clients;
• confirms our adjuster’s claim files comply with specific client handling guidelines and company standards;
• identifies trends in non-compliance to recommend training opportunities that exist.
• Executes the quality assurance program by completing quality reviews of Personal and Commercial Lines claim files using Xactimate and Symbility
• Documents review findings in accordance with team processes.
• Identifies and provides training and improvement opportunities to the Team Lead to meet established operational and technical audit requirements.

Performance Assurance Analyst

Technical Patent Analyst, Prior Art, Patentability, Competitive Intelligence

Technical Patent Analyst, Prior Art, Patentability, Competitive Intelligence

Deal Desk Analyst II

Treasury Analyst

Client Delivery Analyst III – Debit Conversions