Uniphore

Sales Engineer

• Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunities from qualification to close
• Have a perspective on how AI can drive value in Enterprises and understand the power of language models and agents to impact business value across verticals and business functions
• Understand customer pain points in driving and implementing AI solutions
• Deliver compelling technical presentations, demos showcasing GenAI, Agentic AI, RAG, and LLM-based solutions
• Build and deliver custom demos and POCs to validate business value and technical feasibility
• Conduct discovery sessions with key business and technical stakeholders to uncover needs, pain points, and desired outcomes
• Translate business requirements into AI solution architectures that leverage Uniphore’s capabilities, collaborating with product and engineering teams
• Respond to RFPs/RFIs with detailed technical responses and solution designs
• Advise clients on AI adoption strategies, integration with multi-modal data platforms, and industry best practices
• Contribute to a culture of technical excellence, customer obsession, and innovation

Senior Sales Engineer, AI Platform

Full-stack Engineer

• Review RFCs and PRDs to prevent downstream issues, provide architectural guidance during planning phases
• Create documentation, knowledge bases, and tooling that eliminate support dependencies
• Design incident response frameworks, escalation procedures, and comprehensive playbooks that teams can self-execute
• Define technical standards, operational frameworks, and service readiness criteria that enable team autonomy
• Guide teams through ownership maturity, scorecard compliance, and operational best practices
• Maintain multi-tenant, multi-cloud infrastructure while building the systems that make your expertise scalable

Staff Software Engineer

Product Marketing

Own the messaging, positioning, and narrative for ActionIQ as a core part of Uniphore’s AI and agentic automation strategy.
Develop customer-facing content and sales assets including solution briefs, product presentations, competitive battlecards, and more.
Drive integrated GTM plans and collaborate with demand gen, sales, and partner teams to launch new features, campaigns, and sales plays.
Define and differentiate how ActionIQ enables Business AI outcomes, especially in regulated industries with complex data governance needs.
Partner with Product Management to influence roadmap prioritization based on market insights, buyer needs, and sales feedback.
Serve as a subject matter expert and spokesperson in internal enablement sessions and external-facing opportunities (webinars, analyst briefings, events).
Track and analyze performance of key initiatives to inform strategy, including win/loss trends, adoption metrics, and message resonance.

Senior Sales Engineer, AI Platform

Staff Software Engineer

Senior Product Marketing Manager