Uniphore

Full-stack Engineer

• Review RFCs and PRDs to prevent downstream issues, provide architectural guidance during planning phases
• Create documentation, knowledge bases, and tooling that eliminate support dependencies
• Design incident response frameworks, escalation procedures, and comprehensive playbooks that teams can self-execute
• Define technical standards, operational frameworks, and service readiness criteria that enable team autonomy
• Guide teams through ownership maturity, scorecard compliance, and operational best practices
• Maintain multi-tenant, multi-cloud infrastructure while building the systems that make your expertise scalable

Staff Software Engineer

Product Marketing

Own the messaging, positioning, and narrative for ActionIQ as a core part of Uniphore’s AI and agentic automation strategy.
Develop customer-facing content and sales assets including solution briefs, product presentations, competitive battlecards, and more.
Drive integrated GTM plans and collaborate with demand gen, sales, and partner teams to launch new features, campaigns, and sales plays.
Define and differentiate how ActionIQ enables Business AI outcomes, especially in regulated industries with complex data governance needs.
Partner with Product Management to influence roadmap prioritization based on market insights, buyer needs, and sales feedback.
Serve as a subject matter expert and spokesperson in internal enablement sessions and external-facing opportunities (webinars, analyst briefings, events).
Track and analyze performance of key initiatives to inform strategy, including win/loss trends, adoption metrics, and message resonance.

Staff Software Engineer

Senior Product Marketing Manager