Process Improvement Analyst
Acumen Fiscal Agent
Program Manager, Virtual Channel
<Undefined>
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead planning, execution, and monitoring of virtual care initiatives across multiple domains.
- Develop and maintain project documentation including scope, requirements, workflows, timelines, and risk mitigation plans.
- Track milestones, manage risks, and report progress to leadership.
- Support strategic planning and roadmap development for virtual care services.
- Facilitate collaboration across clinical, operational, and technical teams to ensure alignment and adoption.
- Participate in virtual and in-person meetings to gather feedback and refine workflows.
- Act as a liaison between business units, IT Services, and vendors to ensure technical and operational needs are met.
- Work remotely with occasional travel to support virtual and ambulatory programs.
Requirements
- Bachelor's Degree Computer Science, Information System, Education, Business, or related field.
- 4 Years Relevant work experience in lieu of a degree required
- 3 Years Experience to include at least three years working with health IT applications, preferably with a focus on care solution applications and at least three years working with project management with a Bachelor's degree required
- Proficient in Health IT systems and technologies, preference given to those with high understanding of virtual care solutions and their operational workflows.
- Project management skills, including experience with planning, executing, and monitoring projects to ensure successful delivery.
- Excellent analytical and problem-solving abilities, capable of conducting root cause analysis and recommending effective solutions.
- Outstanding communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders across various departments and levels of leadership
- Skilled in data visualization tools to create reports and dashboards that inform decision-making.
- Ability to train and support end-users, providing clear guidance and resources for effective use of virtual care applications.
- Detail-oriented with strong organizational skills, enabling effective prioritization and management of multiple tasks in a dynamic environment.
- Adaptable and proactive, with the ability to navigate challenging situations and drive continuous improvement initiatives.
