UMB Bank

Business Intelligence Developer

• Design and develop dashboards, self-service tools, reports, data models, and scalable ad-hoc reporting
• Drive business solutions through data analytics; querying, mining, visualizing, and presenting data
• Performs statistical analysis to identify trends and underlying patterns for business insights and decision making
• Innovate KPIs, metrics, and tracking methodologies for measuring performance with the ability to communicate data insights and provide recommendations to key stakeholders
• Collaborate with business leaders to understand business challenges that will benefit from analytics support
• Proactively analyze data through self-initiated curiosity with an eye for operational improvement

Senior Fraud BI Analyst

Banker

• Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations that deepen client relationships while meeting the customers needs
• Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
• Achieving your daily key performance metrics while balancing competing priorities
• Learning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards
• Other job duties as assigned

Personal Banker

Personal Banker I

General

• Completing financial transactions and service requests accurately and efficiently, while complying with all policies, procedures, and regulations.
• Earning customers’ personal recommendation by consistently delivering the unparalleled customer experience in the lobby, drive-thru and over the phone.
• Play an active role in branch daily operations to ensure safety and soundness for both the customer and the bank.
• Maintaining an expert knowledge of self-service and digital platforms to help customers learn how to complete their banking needs at their convenience.
• Helping the branch achieve growth targets by identifying opportunities to connect customers with team members who can help them make money, save money and protect money.

Branch Transaction Specialist

• Asking personalized questions to convert every customer interaction into an opportunity to learn more about their financial goals and connect them to solutions that will meet their needs
• Individually creating and managing a successful loan pipeline with strong closing conversions by focusing time and efforts on prospecting and cross-selling home equity loans and lines of credit, unsecured personal loans, auto loans and mortgage referrals
• Creating sales opportunities and growing UMB's customer base by applying keen product knowledge to source consumer lending opportunities through networking, customer conversations, business development, and proactive sourcing
• Learning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards.
• Challenging your daily key performance metrics to elevate personal goals, while balancing competing priorities and providing the unparalleled customer experience
• Other duties as assigned

Personal Banker II

• Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations
• Creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
• Achieving daily key performance metrics while balancing competing priorities
• Learning processes like transactions, managing a cash drawer and completing bank documentation

• Asking personalized questions to convert transactions, account maintenance, and other routine service requests into cross-sell conversations that deepen client relationships while meeting the customers needs
• Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
• Achieving your daily key performance metrics while balancing competing priorities
• Learning processes like transactions, managing a cash drawer, and completing bank documentation that you consistently perform according to industry and legal standards
• Other job duties as assigned

• Asking personalized questions to convert every customer interaction into an opportunity to learn more about their financial goals and connect them to solutions
• Creating and managing a successful loan pipeline with strong closing conversions
• Creating sales opportunities and growing UMB's customer base by applying keen product knowledge
• Learning processes like transactions, managing a cash drawer and completing bank documentation according to industry standards
• Challenging daily key performance metrics to elevate personal goals and provide unparalleled customer experience
• Other duties as assigned

• Asking personalized questions to convert transactions, account maintenance, and other routine service requests into cross-sell conversations that deepen client relationships while meeting customers' needs
• Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
• Achieving daily key performance metrics while balancing competing priorities
• Learning processes like transactions, managing a cash drawer, and completing bank documentation that you consistently perform according to industry and legal standards
• Other job duties as assigned