Personal Banker

UMB Bank

Personal Banker at UMB building customer relationships and offering financial solutions. Engage clients through personalized interactions to deepen relationships and meet customer needs.

Posted 7/23/2026full-timeLakewood • Colorado • 🇺🇸 United StatesJunior💰 $22 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement and sales skills through personalized interactions and product recommendations. Capable of achieving performance metrics while managing multiple priorities in a retail banking environment.

Highest-signal resume keywords

Customer EngagementSales ConversionNMLS RegistrationRetail Banking ExperiencePerformance Metrics Achievement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transaction ManagementCash Drawer ManagementBank Documentation CompletionProduct Recommendations

Soft Skills

CommunicationInterpersonal SkillsTime Management

Certifications & Qualifications

HS Diploma or EquivalentNMLS Registration

Industry Keywords

Workplace BankingCross-SellingReferral Networks

About the role

Key responsibilities & impact

Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations
Creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
Achieving daily key performance metrics while balancing competing priorities
Learning processes like transactions, managing a cash drawer and completing bank documentation

Requirements

What you’ll need

HS Diploma or equivalent
One year of experience in a retail environment engaging with customers and making product recommendations that lead to sales or relevant experience
Reliable transportation and ability to work branch hours, including weekends and some evenings
Ability to obtain NMLS registration within 90 days

Benefits

Comp & perks

Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
A comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings, flexible spending, and dependent care accounts
Adoption assistance
An employee assistance program
Fitness reimbursement
Tuition reimbursement
An associate wellbeing program
An associate emergency fund
Various associate banking benefits