UMB Bank

Implementation Specialist

• Onboard Treasury Management services for new clients to the bank
• Manage client projects with extended time frames, and technical client setups
• Identify and coordinate appropriate bank resources by partnering with internal areas/departments
• Provide consultation for TMO and their clients in program design and implementation process
• Prepare and coordinate appropriate client documentation for onboarding of client Treasury Management Services
• Present technical and applicable product material while training new clients on UMB applications
• Schedule and lead project calls with clients and key business partners
• Collaborate with the project core team to develop and execute implementation project plan
• Ensure deal deliverables are met, managing implementation issues, escalations, and error resolution
• Manage and coordinate client and internal partner communication and status updates

Commercial Implementation Specialist

Accountant

• Provide support of day-to-day operational/client service activities while effectively monitoring daily receivables, journal posting, cash reconciliation, and fund position tracking.
• Work along management and technical staff to identify business solutions for changes to business processes, policies, and systems.
• Provide day-to-day support to existing institutional/corporate trust accounts including billing for administrative fees, recommending fee increases, facilitating transaction closing, handling cash and investment transactions, monitoring cash activities and compliance items, providing debt service calculations, executing payment generation and follow-up.
• Perform daily cash application and collateral position reconciliation.
• Responsible for accurate/timely setup or delegation to associates of issues on all systems, preparing accounts for compliance review and responding appropriately to compliance exceptions.
• Assist with global asset setup and maintenance.
• Assist operational group to ensure cash processing and procedures fit within any new products the team onboards.
• Perform trade and wire processing for daily trading activity.
• Support the Relationship Manager with oversight of client relationships.
• Participate in cross-training to learn other Corporate Trust roles and provide support, as needed.
• Work with business solutions team to document business requirements for system and process improvement.
• Organize and oversee team testing methodology for test scripts and appropriate full-cycle testing (unit, integration, system, and QA).

Fund Accountant – CLO

Auditor

• Develop and execute a risk-based testing approach for assigned audit segments
• Perform process walkthroughs
• Document work performed/testing results in a timely manner
• Effectively communicate with the client and the audit team during all phases of the audit
• Other duties as assigned

Senior Staff Auditor

Manager

• Manage and administer assigned BB and SBB loans identified as Strategic Asset Management (SAM) loans
• Monitor and secure loan collateral
• Conduct site visits and coordinate with various parties to liquidate loan collateral
• Manage and monitor assigned SAM reports as applicable such as collateral impairment and watch list reports
• Assist SBA Program Manager with various SBA related actions such as liquidation packages, workouts and general SBA loan processing
• Review and manage the Quarter BB Score Report
• Analyze business and personal financial statements and performing financial spreading of those statements
• Utilize loan processing software to produce formal Loan Proposals for credit actions that will be presented for approval
• Present solutions to credit structure, covenants, financial reporting requirements and other credit conditions to the Portfolio Manager
• Monitor portfolio continuously by tracking loan exceptions, BBC, covenants, past dues and other portfolio management activities
• Recognize and manage early warning signs for the portfolio on a recurring basis and follow established protocol for actions that need to be taken
• Provide timely follow up and ensure that loan servicing actions are properly administered
• Collaborate with Relationship Officers to both identify expansion opportunities and maintain credit quality for existing base of customers
• Work with Relationship Officers to clear past dues, exceptions and covenants

Credit Portfolio Manager

Bilingual

• Completing financial transactions and service requests accurately and efficiently
• Earning customers’ personal recommendation by consistently delivering unparalleled customer experience
• Play an active role in branch daily operations to ensure safety and soundness for customers and the bank
• Maintaining expert knowledge of self-service and digital platforms
• Helping branch achieve growth targets by identifying opportunities to connect customers with team members

Bilingual Transaction Specialist, Spanish

Executive Assistant

• Support the managing of calendars, travel and expense, ordering of supplies, regulatory reporting and new associate onboarding
• Handle all contract signings while collaborating with our attorneys
• Take board level committee notes as needed
• Consolidate material from multiple sources into client-ready documents, Powerpoint presentations, and Visio workflows

• Completing financial transactions and service requests accurately and efficiently, while complying with all policies, procedures, and regulations.
• Earning customers’ personal recommendation by consistently delivering unparalleled customer experience in the lobby, drive-thru and over the phone.
• Play an active role in branch daily operations to ensure safety and soundness for both the customer and the bank.
• Maintaining expert knowledge of our self-service and digital platforms to help customers learn how to complete their banking needs at their convenience.
• Helping branch achieve growth targets by identifying opportunities to connect customers with team members who can help them make money, save money and protect money.

Bilingual, Spanish Transaction Specialist

Product Manager

• Create product roadmaps for the Payments Products
• Oversee planning, execution, and monitoring of strategic payment initiatives
• Identify market trends, customer needs, and competitive landscape
• Analyze and report on payments usage, trends and profitability
• Serve as a Payments Subject Matter Expert for internal teams
• Work closely with Operations, IT, and Digital Product Managers
• Partner with product marketing and sales enablement
• Identify and partner with key vendors and fin-techs
• Partner with internal departments to ensure compliance
• Engage with internal stakeholders to understand their needs

Payments Product Manager

Learning and Development

• Collaborate with learning and performance consultants on the strategic design of solutions presented to stakeholders.
• Work with subject matter experts to develop content (e-learning, videos, etc.) that aligns to strategic objectives.
• Support the implementation of learning initiatives as needed, including LMS configuration and online or in-person facilitator led initiatives.
• Support the initial and ongoing processes for analysis and evaluation of learning initiatives as needed.
• Coach new instructional designers on instructional methods/approaches and authoring tools.
• Keep abreast of training and development research, learning theory, motivation theory, and new materials, methods, and techniques.

Senior Instructional Designer

• Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations that deepen client relationships while meeting the customers needs
• Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
• Achieving your daily key performance metrics while balancing competing priorities
• Learning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards
• Other job duties as assigned

Bilingual Personal Banker I

• Coach associates on performance; including proactive sales conversations, operational items and customer interactions.
• Assisting or providing guidance on how to handle complex account maintenance and resolve customer escalations.
• Collaborate with internal partners, such as small business officers, mortgage officers, private wealth manager and others.
• Receiving continued education and training empowering you to meet individual sales performance and operational goals.

Branch Manager

• Asking personalized questions to convert transactions into cross-sell conversations
• Creating sales opportunities by calling leads, visiting businesses, and developing referral networks
• Achieving daily key performance metrics while balancing competing priorities
• Learning processes like transactions, managing a cash drawer, and completing bank documentation

Administration

• Manage accounts with a focus on client experience, the governing instruments, fiduciary laws, and bank policies and procedures
• Work collaboratively with Senior Associates on team to resolve complex administrative issues and escalations
• Manage unique assets held in Private Wealth accounts, including real estate, oil/gas, closely held, life insurance and other miscellaneous assets
• Perform inspection of assets to ensure periodic valuations and maintain properties cost-effectively through appropriate vendors
• Acquire and dispose of unique assets, including performing lease negotiations, managing renovation/maintenance/repairs, and delivering portfolio and asset reporting
• Implement strategic business plans for assets and portfolios as necessary
• Leverage third party vendor relationships in areas of insurance, farm, ranch, oil/gas management, and real estate processing
• Serve as a vendor liaison where required
• Review monthly financial reports from third party fee managers
• Communicate tasks and expectations to colleagues, co-fiduciaries, clients, attorneys, brokers, contractors, third-party managers, and other service providers
• Help identify value-added services that Personal Trust and Custody can provide
• Ensure timely completion of required Administrative Compliance reviews
• Ensure accurate processing of all account and/or maintenance activities, resolve operational problems, and process various reports
• Review activities within the job scope for sufficient controls to prevent errors, fraud, and omissions
• Manage assigned properties using established policies and procedures, facilitate asset setup and removal, maintain appropriate insurance coverage through Bank’s blanket program or external policy, facilitate insurance claims, taxation matters and payment
• Buy, sell, lease properties either directly or with assistance of a real estate agent, includes negotiating listing agreements, purchase and sale contracts, leases, and other agreements
• Prepare annual property reviews, analyze tax assessed values, coordinate triennial valuations, and perform or arrange initial and annual property inspections
• Coordinate the timely payment of all maintenance, insurance, and property tax bills
• Participate in National Trust Real Estate Association as required
• Other duties as assigned

Asset Administrator II

Financial Planning and Analysis

• Design, implement and deploy Oracle ERP cloud solutions to achieve defined business goals
• Maintain skills in Oracle applications process design and configuration
• Identify, assess and solve complex business problems for area of responsibility
• Develop and implement process improvements
• Work closely with user and management to maintain and improve the operations
• Make recommendations to users and management regarding system expansions and enhancements
• Advocate for change and assist in aligning team initiatives to Company's strategic goals and priorities
• Troubleshoot and test technical and non technical solutions required to satisfy clients' needs
• Collaborate with Oracle on monitoring, security, and performance tuning

Oracle Financials Developer

• Partner with loan officers to effectively administer the management of assigned commercial banking relationships
• Perform credit underwriting duties for existing/prospective client relationships
• Perform detailed credit analysis to determine borrower/guarantor repayment capacity
• Make appropriate loan structuring recommendations
• Complete credit packages for credit committee approval
• Preparation of underwriting documents including collateral analysis on multiple asset classes
• Monitor borrowing base reports and covenant compliance
• Maintain tracking of documentation exceptions, past dues, field exams, borrowing base reports and covenant exceptions
• Manage early warning signs for the portfolio
• Analyze borrower/guarantor financial performance upon receipt of reporting requirements
• Provide recurring customer service to existing and prospective clients

Senior Portfolio Manager

• Operate Excel and UMB accounting systems to perform general ledger accounting functions
• Enter trade information, price securities, and reconcile accounts
• Ensure data accuracy and prepare client financial statements and reports to share with investors
• Interact with clients to address any requests as well as handling correspondence to the client investor base

Fund Accountant I, II, III – Alternative Investments

• Responsible for selling investment securities to assigned correspondent bank or non bank institutional clients
• Partner with sales team to expand existing customer relationships
• Work closely with partners (sales, product, marketing) to reconcile and execute on the customer and market intelligence obtained through analytics and substantive feedback back into product strategy
• Support business development effort through calling by phone and in person, direct mail, presentations and referrals
• Other duties as assigned

IBD Investment Officer

Software Engineer

• Developing enhancements/features on current Alternative Investments applications in 4D
• Supporting, maintaining and upgrading 4D applications as needed
• Learning cloud-based application architectures and best practices
• Assist in the design and implementation of cloud-based architecture including influencing the system architecture and platform design for multiple products/verticals
• Deliver high-availability services and/or create responsive, performant, and maintainable websites including building scalable solutions in a cloud-based infrastructure using common design patterns and principles
• Become a domain expert on the Alternative Investments business and systems
• Assist in driving the team’s technical strategy and direction including implementation of key coding principles
• Provide mentorship to members of the team and help foster a learning environment

4D Application Developer

• Execute portfolio management activities for monitoring, identifying, and managing credit risk of CRE portfolio
• Manage credit risks of assigned CRE loan portfolio, typically loans > $5,000,000
• Partner with Relationship Managers to lead oversight and management of assigned CRE loans/relationships
• Perform credit underwriting duties for existing client relationships, including detailed credit analysis, annual reviews, modifications/extensions, repayment capacity assessment, loan structuring recommendations, collateral analysis, and pricing models
• Prepare and present credit packages for credit and loan committee review and approval
• Monitor and document covenant compliance per loan documents and bank policy
• Follow protocols to monitor and cure documentation exceptions, past due financial reporting, and covenant issues
• Recognize and manage early warning signs through recurring analysis of borrower/guarantor/property financial performance
• Provide recurring customer service and participate in joint sales calls with Relationship Managers
• Perform various projects/tasks as needed and other duties as assigned

Portfolio Manager II, Commercial Real Estate

Analyst

As a Sr. Privacy Analyst, perform essential activities for UMB's Privacy Program and support CISP.
Hybrid schedule: on-site Tue–Thu in downtown Kansas City, MO; remote Mon & Fri.
Support incident response: evaluate privacy ramifications of security incidents and contribute to root cause analysis and corrective actions.
Design/implement controls aligned with GLBA, GDPR, HIPAA, U.S. state privacy laws (e.g., CCPA), and NIST Privacy Framework.
Monitor, inventory, assess and suggest improvements to data privacy practices across lines of business.
Perform periodic risk assessments for control design and performance effectiveness.
Support adjacent programs: records management, information security, and privacy external communications.
Develop and maintain relationships across Legal, Risk Management, Audit, IT, Operations, and Business Development.
Lead special projects and other duties as assigned.

Senior Privacy Analyst

• The Digital Channels Product group delivers online and mobile solutions for the Bank’s clients, including consumers, small businesses, and corporates. As the Senior Digital Product Manager, you will be a thought leader around the execution of our digital strategy and responsible for prioritizing and managing the delivery of the Bank’s online solutions. This role is hybrid (Mon through Thu on-site; Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US.
• Create product roadmaps for the Digital Channel using industry trends, market research, Voice of Client feedback, and input from key stakeholders.
• Analyze and report on channel usage and trends.
• Create Epics and Features for development and partner with teams to create and prioritize stories for Agile delivery.
• Serve as a Channel Subject Matter Expert for internal teams, including Line of Business partners, sales, servicing, and support groups.
• Work closely with other Product Managers to deliver new functionality and capabilities through the Digital Channels.
• Identify and partner with key vendors, fin-techs, etc. to develop and expand the go-to market offerings.
• Partner with internal departments (compliance and legal) to ensure that all product features and functionality meet company and regulatory standards.
• Ensure all internal and external product documentation and due diligence is current.
• Lead efforts to Productize Commercial APIs, including information reporting, payments, and onboarding APIs.
• Establish repeatable procedures to enable Commercial clients to leverage standard APIs.