Personal Banker

UMB Bank

Personal Banker at UMB providing financial solutions through customer relationship building and sales interactions. Engaging with customers to meet their financial needs while achieving daily performance metrics.

Posted 7/14/2026full-timeFort Scott • Kansas • 🇺🇸 United StatesJunior💰 $20 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer engagement and sales skills through personalized interactions, effectively converting service requests into sales opportunities. Proficient in managing transactions and adhering to industry standards while achieving performance metrics.

Highest-signal resume keywords

Customer EngagementSales Opportunity CreationKey Performance Metrics AchievementNMLS RegistrationRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transaction ManagementCash Drawer ManagementBank DocumentationProduct Recommendations

Soft Skills

Relationship BuildingTime Management

Certifications & Qualifications

NMLS Registration

Industry Keywords

Retail BankingCross-SellingClient RelationshipsService Requests

About the role

Key responsibilities & impact

Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations that deepen client relationships while meeting the customers needs
Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
Achieving your daily key performance metrics while balancing competing priorities
Learning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards
Other job duties as assigned

Requirements

What you’ll need

You have a HS Diploma or equivalent
You have one year of experience in a retail environment engaging with customers and making product recommendations that lead to sales or relevant experience
You have reliable transportation and ability to work branch hours, including weekends and some evenings
You have the ability to obtain NMLS registration within 90 days

Benefits

Comp & perks

Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings, flexible spending, and dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Various associate banking benefits