Provide high-level administrative and program support for the Social Work department within the School of Arts & Sciences (UMass Global).
Manage data systems, perform data entry, maintain spreadsheets/databases, and compile reports to inform program planning.
Serve as communication hub for the department, organize and disseminate information to faculty, staff, and students.
Coordinate and oversee departmental events, travel logistics, calendar management, and meeting support.
Assist with student services, clinical experience placements, registering students, and conduct process communications.
Prepare documents, multimedia presentations, forms, and templates; maintain office supplies and support special projects as assigned.
Must work an 8 am - 5 pm PST schedule; remote work allowed from specified US states.
Requirements
Three (3) to five (5) years of administrative experience, or an equivalent combination of relevant education, training, and work experience.
Experience using tools such as Excel, Google Sheets, or other data management platforms to organize and summarize information.
General understanding of education terminology and higher education organizational structure.
Strong working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) or equivalent Google Workspace tools (Gmail, Docs, Sheets, Slides).
Experienced in productivity and collaboration tools such as Microsoft Office, Microsoft Teams, or Google Workspace.
Ability to learn and leverage AI-powered tools (e.g., Microsoft Copilot, Google Gemini, ChatGPT, Grammarly) to improve productivity and streamline communication.
Strong written and verbal communication skills.
Highly developed organizational skills and attention to detail.
Ability to work effectively and independently within a collaborative remote work environment.
Ability to prioritize multiple tasks, meet deadlines, and handle interruptions.
Willingness to learn new skills.
Intermediate knowledge of Zoom and personal computer proficiency.