Uline

Human Resources

• Contact candidates to schedule interviews, answer candidate questions and assist new hires with onboarding documents.
• Conduct candidate pre-employment assessments and maintain accurate candidate records.
• Communicate candidate details to interview teams, including management.
• Manage HR email inbox inquiries and follow-ups as needed.
• Provide administrative support, assist with projects, and complete weekly recruiting summaries.

Human Resources Coordinator

QA Automation Engineer

• Build and maintain automated test frameworks for web, API and mobile applications using Playwright.
• Work with teams to define best practices and create test cases that improve reliability and performance.
• Integrate automated tests into CI/CD pipelines to support continuous testing and feedback.
• Execute and track automated and manual tests, working with developers to troubleshoot issues.
• Document and communicate automation frameworks and test results, providing actionable recommendations based on findings.

Quality Assurance Automation Engineer

Account Executive

• Manage and grow existing accounts as well as prospect for new business.
• Spend Monday planning and scheduling, on-site visits with customers Tuesday - Friday.
• Create effective solutions for customers using our 43,000 high quality products.

Outside Sales Representative

Outside Sales

Territory Sales Manager

Account Manager

Sales Account Manager

Recruitment

• Perform high-volume, full-cycle recruiting for our warehouse, customer service, office and sales teams.
• Recruit quality active and passive candidates using job boards, sourcing tools, social media and networking relationships.
• Partner with hiring managers to identify talent needs, job duties and required qualifications and skills to prepare a recruitment plan.
• Interview applicants to evaluate alignment with position requirements.
• Build and maintain relationships with recruiting agencies, universities and other talent organizations.

Recruiter

• Develop sourcing strategies and learn best practices to attract quality active and passive candidates.
• Partner with hiring managers and HR partners to understand talent needs, qualifications and making competitive offers.
• Deliver a legendary candidate experience throughout the interview process that reflects Uline’s culture and values.
• Gather and present market and talent insights to shape hiring strategies and guide decision making.

Associate Corporate Recruiter

Director

• Plan and direct the design, implementation and administration of Uline’s employee benefits programs that support business objectives.
• Partner with leadership and vendors to evaluate benefits plans and keep offerings competitive.
• Oversee leave of absence and workers’ compensation programs for consistent, compliant administration.
• Guide and develop the Benefits team and committees, building a positive, high-performing culture.
• Work with our in-house Creative team to simplify complex benefits information into clear, engaging employee communications.
• Ensure compliance with regulations while supporting reporting, audits and program integrity.

Director of Benefits

• Direct daily Regional Facilities operations, ensuring Uline’s quality and performance standards are met.
• Oversee a team of Regional Facilities Managers, maintaining a positive culture and encouraging team development.
• Conduct facilities audits and work with management to resolve any issues to ensure campuses are in top shape.
• Work with vendors, contractors and landlords to support new building start-ups, landscaping and construction projects.
• Develop budgets and reports to shape long-term strategy for facility projects and operations.

Director of Regional Facilities

Customer Support

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Bilingual Customer Service Representative

• Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.
• Manage the daily activities of various Customer Service departments.
• Evaluate team procedures and identify areas for improvement.
• Review performance reports and suggest ways to increase efficiency.
• Resolve escalated customer issues promptly.

Customer Service Manager

• Coach and develop Bilingual Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
• Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
• Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
• Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
• Handle escalated customer issues and provide weekly support for customer interactions.

Customer Service Team Lead – Bilingual

• Manage and grow customer accounts within your territory.
• Run customer meetings providing business solutions to customers across all industries.
• Provide legendary customer service with the help of our sales support team.

Sales Account Representative

Analyst

• Review a high volume of customer orders daily, analyzing account history, credit reports and payment trends to determine credit limits.
• Provide excellent customer service through phone and email communications related to credit decisions and account inquiries.
• Analyze financial data, prepare reports, and present insights to leadership to support business decisions.
• Review high-risk or potentially fraudulent order activity and take appropriate action.

Credit Analyst – Part-Time

Business Analyst

• Analyze data to recommend and implement process improvements that streamline Finance operations.
• Design, build and maintain finance processes, tools and workflow solutions using SQL, Power BI, Power Automate and RPA.
• Translate data into actionable insights through clear, concise summaries and present strategic findings to senior leadership.