Director, Product Management
Achievers
Deal Desk Manager
Udemy
full-time
Posted on:
Origin: • 🇺🇸 United States • Colorado
Visit company websiteSalary
💰 $112,000 - $140,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead the global Deal Desk team: build, coach, and inspire a high-performing team supporting sales across multiple regions and segments.
- Shape deal strategy by partnering with Sales leadership and serving as the go-to expert for complex or non-standard deals.
- Ensure compliance and consistency by applying booking policies, revenue recognition standards (ASC 606), and Rules of Engagement.
- Deliver insights: track and report on deal volume, cycle times, discounts, and compliance health to provide leadership with actionable insights.
- Plan for growth: forecast demand, align resources with sales priorities, and help the business scale efficiently.
- Improve processes and tools: continuously refine quote-to-cash workflows and partner on Salesforce/CPQ enhancements to enable speed, compliance, and scale.
- Act as a key liaison between Sales, Legal, Finance, RevOps, and Order Management.
Requirements
- 6+ years of experience in SaaS or B2B technology companies, with at least 3 years in Deal Desk, Sales Operations, or Revenue Operations roles.
- 2+ years of people management experience, including hiring, mentoring, and performance management.
- Deep knowledge of quote-to-cash workflows, Order Management processes, and their related compliance and audit requirements.
- Strong understanding of SaaS deal structures, commercial terms, discounting governance, and revenue recognition principles (ASC 606).
- Proven ability to drive operational improvement, forecast resourcing needs, and deliver actionable business insights from KPIs.
- Proficient in Salesforce, CPQ tools (e.g., Salesforce CPQ), Excel/Sheets, and reporting platforms.
- Excellent communicator and cross-functional collaborator with the ability to influence stakeholders across all levels.
