U.S. Department of Labor

Field Support Technician, Travel Tech

U.S. Department of Labor

full-time

Posted on:

Location: California, Colorado, New York • 🇺🇸 United States

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Salary

💰 $27 - $33 per hour

Job Level

Junior

Tech Stack

Assembly

About the role

  • Perform all aspects of ATM operations including programming, assembly, repair, cash loading and installation
  • Make on-site visits to locations to diagnose, repair, or install ATM equipment
  • Program ATM’s unassisted or with assistance from Technical Support
  • Install, repair or replace ATM signage in customer locations
  • Support VTS Branches with cash loading ATMs
  • Implement Standard Operating Procedures associated with carrying / transporting cash
  • Evaluate and ensure the location is secure before exiting the armored vehicle
  • Make on-site visits to locations to load ATMs with appropriate amount of cash
  • Engage with the customer to ensure high levels of customer service
  • Document activities within the PAI system
  • Guard and protect the assets of the employer
  • Continuous communication with ATM Dispatch and daily contact with management and co-workers
  • Other field and service work as required

Requirements

  • High School diploma or GED required
  • At least 6 months experience in electronic or mechanical repair; ATM experience highly preferred
  • 21 years of age minimum
  • Compliance with all local and state firearm laws and either has obtained or capable of obtaining any necessary local or State carry license or permit
  • Carry an approved firearm while performing the duties of a ATM Cash Loader
  • Ability to prioritize and complete assignments in a timely and accurate manner
  • Ability to work away from home for extended periods of time including weekends
  • Ability and desire to travel extensively (Travel expectations are 95% or higher)
  • Clean driving record and a valid driver’s license for the state where you live
  • Demonstrated ability to maintain confidentiality relating to sensitive information
  • Must be willing to work some overtime, Saturdays, Sundays and holidays if needed
  • Willingness to work alone
  • General knowledge of Microsoft Suite to include Outlook, Word and Excel
  • Ability to use a mobile device for reporting activity during the day
  • Working knowledge of PAI Reports a plus
  • Must be able to see, hear, speak and listen
  • Must be able to bend, reach over your head and to individually lift or move up to 250 lbs. assisted with a hand-dolly
  • Successful completion of pre-employment drug test and possibly other pre-employment tests
  • Ability to maintain complete confidentiality of information encountered