Field Support Technician, Travel Tech

U.S. Department of Labor

full-time

Posted on: 9/25/2025

Origin: • 🇺🇸 United States • California, Colorado, New York

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💰 $27 - $33 per hour

Junior

Assembly

About the role

Perform all aspects of ATM operations including programming, assembly, repair, cash loading and installation
Make on-site visits to locations to diagnose, repair, or install ATM equipment
Program ATM’s unassisted or with assistance from Technical Support
Install, repair or replace ATM signage in customer locations
Support VTS Branches with cash loading ATMs
Implement Standard Operating Procedures associated with carrying / transporting cash
Evaluate and ensure the location is secure before exiting the armored vehicle
Make on-site visits to locations to load ATMs with appropriate amount of cash
Engage with the customer to ensure high levels of customer service
Document activities within the PAI system
Guard and protect the assets of the employer
Continuous communication with ATM Dispatch and daily contact with management and co-workers
Other field and service work as required

High School diploma or GED required
At least 6 months experience in electronic or mechanical repair; ATM experience highly preferred
21 years of age minimum
Compliance with all local and state firearm laws and either has obtained or capable of obtaining any necessary local or State carry license or permit
Carry an approved firearm while performing the duties of a ATM Cash Loader
Ability to prioritize and complete assignments in a timely and accurate manner
Ability to work away from home for extended periods of time including weekends
Ability and desire to travel extensively (Travel expectations are 95% or higher)
Clean driving record and a valid driver’s license for the state where you live
Demonstrated ability to maintain confidentiality relating to sensitive information
Must be willing to work some overtime, Saturdays, Sundays and holidays if needed
Willingness to work alone
General knowledge of Microsoft Suite to include Outlook, Word and Excel
Ability to use a mobile device for reporting activity during the day
Working knowledge of PAI Reports a plus
Must be able to see, hear, speak and listen
Must be able to bend, reach over your head and to individually lift or move up to 250 lbs. assisted with a hand-dolly
Successful completion of pre-employment drug test and possibly other pre-employment tests
Ability to maintain complete confidentiality of information encountered