U.S. Bank

Solutions Engineer

• Drive penetration of Treasury Management services forward for U.S. Bank!
• Act as a dynamic leader to support ambitious growth and transformation objectives.
• Collaborate across key stakeholder groups to enhance product offerings, commercialize new products and capabilities, advance revenue objectives, and drive roadmap.
• Lead, motivate, and manage a team of client-facing product subject matter experts to achieve sales targets and business objectives.
• Ensure high-quality client interactions, requirements gathering, and efficient onboarding.
• Develop and execute strategic sales plans to drive revenue growth and market expansion.
• Represent the organization as an industry advocate through participation in conferences, events, and external speaking engagements.

Technical Solutions Consulting Lead – Payables, International

Technical Product Manager

• Owns the strategic product vision and outcome-based roadmap for assigned fraud technology products, aligning cross-functional stakeholders around priorities, investment areas, product risk, and measurable success outcomes.
• Partners closely with internal and external customers, business lines, and Agile teams to drive the evolution of fraud products, ensuring alignment with enterprise goals and market needs.
• Acts as the primary liaison between the business and Agile delivery teams, clearly communicating product vision, priorities, and tradeoffs across scope, schedule, and budget.
• Maintains and refines the product backlog; creates, prioritizes, and manages user stories and acceptance criteria to ensure delivery of maximum business value aligned with product strategy.
• Drives product development through active ownership of the backlog and hands-on engagement with development teams, including daily prioritization, real-time feedback, and ongoing clarification of requirements.
• Manages engagement across enterprise users for assigned technical portfolios throughout the software development lifecycle (SDLC), including adoption, collaboration, and release readiness.
• Works closely with Product Managers, Development Leads, and/or Project Managers to plan releases, determine when sufficient value has been delivered, and communicate release decisions and tradeoffs to stakeholders.
• Predicts and assesses fraud risk associated with existing and new products, guiding business lines through requirement refinement and risk-informed decision-making.
• Defines and delivers product performance goals related to outcomes, fraud loss mitigation, customer experience, and operational efficiency.
• Develops, analyzes, monitors, and reports on performance metrics from internal and external sources to identify trends, risks, and opportunities for continuous improvement; uses data and analytics to drive progress against strategic objectives.
• Leverages Objectives and Key Results (OKRs) to prioritize roadmap initiatives and measure execution effectiveness.
• Employs product management practices including customer research, data analysis, and market research, as applicable for internal-customer-facing fraud prevention capabilities.
• Thoroughly documents new processes and maintains existing documentation with each project and product release.
• Manages multiple initiatives, tasks, and deadlines simultaneously in a fast-paced Agile environment with minimal supervision.

Fraud Technical Product Manager

Account Executive

• Sells products and services to existing and prospective customers in a centralized call center environment
• Receives inbound sales calls
• Discusses and assesses a wide range of personal financial needs and recommends and sells products or services that meet or exceed the customer's needs
• Develops customer profiles for other products such as trust, investments, etc. and sends profile to appropriate product line support for follow-up sales calls
• Interfaces with other sales staff and ensures referrals are responded to in a timely manner
• May assist customer service unit during peak times ensuring a commitment to quality customer service

Digital Sales Account Executive

Financial Planning and Analysis

• Provide accounting, administration, and investor servicing for hedge funds, private equity funds, and closed-end registered products
• Calculate net asset value(s) and disseminate financial and performance information to the investment advisor and their investors
• Ensure all fund accounting functions are completed in accordance with Generally Accepted Accounting Principles (GAAP)
• Record trade information, income/expense activity and apply valuation of securities in the portfolio accounting system
• Enter and reconcile all investor contributions and withdrawals in the partnership accounting system
• Allocate fund level profits to individual investors for preparation and distribution of investor statements
• Review and coordinate fund expense analysis and expense processing
• Prepare fund financial statements, audit, and tax schedules

Alternative Investments Accountant

Consultant

• Partner with business and product teams to gather requirements and translate them into scalable Varicent configurations and technical designs
• Design, build, test, and support incentive compensation solutions, including data models, calculation logic, presenter reports, workflows, web forms, and plan components according to U.S. Bank processes and conventions
• Execute and document unit, system, and validation testing
• Support QA cycles and production migrations across DEV, QA, and PROD environments
• Stay up to date on the changing ICM landscape and Varicent enhancements
• Troubleshoot and resolve complex production issues by analyzing data, calculations, logs, and integrations to meet SLAs and availability targets
• Support scheduled jobs, data loads, calculation runs, and reporting cycles; partner with upstream and downstream teams to stabilize integrations
• Participate in Agile delivery ceremonies, contribute to technical and operational documentation, and mentor junior team members
• Enable Varicent delivered AI functionality as new features are delivered

Varicent Incentives Application Consultant

• Alternative Investments Associates and Accountants work as part of a team responsible for providing accounting, administration and investor servicing for hedge funds, private equity funds and closed-end registered products.
• Individuals calculate net asset value(s) and disseminate financial and performance information to the investment advisor and their investors.
• Acting as primary fund accountant on multiple relationships, ensures all fund accounting functions are completed in accordance with Generally Accepted Accounting Principles (GAAP).
• Records trade information, income/expense activity and applies valuation of securities in the portfolio accounting system.
• Enters and reconciles all investor contributions and withdrawals in the partnership accounting system.
• Allocates fund level profits to individual investors for preparation and distribution of investor statements.
• Reviews and coordinates fund expense analysis and expense processing.
• Prepares fund financial statements, audit and tax schedules.

Alt Investments Accountant 2

• Responsible for optimizing our client’s experience as they are connecting their applications to U.S. Bank
• Assist clients in selecting their preferred connectivity method
• Coordinate and drive activities to ensure an optimal experience
• Collaborate across business and technical teams to contribute to the success of API operations services
• Define workflows during execution, create training materials, and drive system enhancements
• Onboard new customer implementations of Treasury Management Core Products
• Build positive customer relationships by ensuring an optimal level of service delivery and product functionality

Treasury Transmission Consultant – Client Connectivity

• Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel
• Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information
• Demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs
• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients
• Maintains a working knowledge of consumer and business banking products and services including digital products and services
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions
• Develops collaborative partnerships with branch team members and partners to best serve clients
• Opens new consumer and business accounts, completes service requests and submits credit applications
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy

Client Relationship Consultant – Banker

Analyst

• Analyze enterprise fraud performance across deposits, digital, payments, authentication, and account lifecycle domains to identify material loss drivers, customer friction, operational impacts, and emerging risks.
• Develop and apply a fraud tradeoff framework to evaluate initiatives across fraud loss reduction, customer experience, operational efficiency, and financial impact, enabling clear, data-driven prioritization decisions.
• Engineer and maintain fraud loss-avoidance methodologies, ensuring consistent, audit-ready measurement of net benefit, including losses avoided, review costs, false-positive friction, and revenue impacts.
• Perform advanced and ad-hoc analytics to assess control effectiveness, conduct root-cause analysis on fraud events, and identify optimization or decommissioning opportunities.
• Support strategic sizing and business cases by quantifying expected benefits, costs, risks, and tradeoffs for fraud initiatives, tools, and enhancements.
• Partner with Fraud Strategy, Risk, Operations, Digital, and Technology teams to align priorities, evaluate tradeoffs, and drive measurable outcomes from analytics-informed initiatives.
• Collaborate with modeling and AI/ML teams to support predictive fraud capabilities through analytical input, performance assessment, and value tracking.
• Translate complex analytics into clear, executive-ready insights and narratives, ensuring findings inform action, investment decisions, and continuous improvement.
• Ensure analytical rigor and data quality, validating assumptions, strengthening methodologies, and promoting transparent, decision-ready metrics used confidently by stakeholders and governance forums.
• Assess operational impacts of fraud controls, including alert volumes, review capacity, false-positive burden, and workflow efficiency, identifying opportunities to reduce friction while maintaining effective risk mitigation.

Fraud Tradeoff Analyst

Customer Support

• Provides a high level of customer service by responding to telephone inquiries, requests, and problems.
• Researches and resolves problems and errors which may include those related to Business clients, Wealth management clients, fraud support, and internet operations.
• Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues.

Senior Customer Experience Specialist, Contact Center

Human Resources

• HR Advisors are responsible for cases assigned through ServiceNow (case management system) related ADA, LOAs, FMLA and accessibility
• Provide consultation and guidance on accommodation issues and solutions
• Promote a positive workplace culture
• Requires ability to analyze, research and resolution proposals
• Work requires considerable tact, great communication and ability to help manage risk
• Organize and manage timelines for sensitive cases

HR Advisor – Accommodations and Accessibility

Backend Engineer

• Responsible for designing, developing, testing, operating and maintaining products
• Design, build, and maintain features end-to-end in the business banking platform.
• Building dashboards and digital products using Micro front end architecture principles.
• Work with fellow Architects, Engineers to effectively plan and execute on new features with stability, scalability, testability, and performance in mind.
• Ensure the technical designs are clear, well thought out, and considers dependencies, failure states, maintainability, testability and ease of support.
• Contribute to the architecture of a complex online banking platform.
• Work on migrating our microapps to Azure cloud platform.
• Make design/coding decisions keeping customer experience in the forefront.
• Takes feedback from code review and apply changes to meet standards.
• Conducts code reviews to provide guidance on engineering best practices and compliance with development procedures.
• Accountable for ensuring all aspects of product development follow compliance and security best practices.
• Anticipates and communicates blockers and delays before they require escalation.
• Ensure the delivery of a quality product.

Software Engineer 2 – Backend

• Provide a high level of customer service by responding to telephone or email inquiries, requests, and problems.
• Researches and resolves problems and errors which may include those related to fraud support and internet operations.
• Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues.

Contact Center Customer Experience Specialist – PrePaid, Spanish Preferred

Operations

• Process and support Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) transactions across the full transaction lifecycle, including trade documents, payments, settlements, and investigations.
• Review, examine, and reconcile trade and FX documentation to ensure accuracy, completeness, and compliance with contractual terms, internal policies, regulatory requirements, and service‑level agreements.
• Act as a primary liaison between internal partners, external clients, and correspondent banks to facilitate timely and accurate processing of global trade transactions.
• Communicate clearly and professionally via email (primary) and phone to resolve inquiries, clarify documentation requirements, and address transaction issues.
• Identify discrepancies or risks, escalate issues appropriately, and support timely resolution to minimize customer and operational impact.
• Maintain strong productivity, quality, and accuracy standards in a high‑volume, detail‑driven operations environment.
• Contribute to continuous process improvement while upholding the highest standards of customer service and operational integrity.

International Banking Ops Associate – Global Trade Operations

• Oversee the client onboarding journey, ensuring that our business clients can easily identify the preferred transmission solution and integrate their application seamlessly with U.S. Bank.
• Be the subject matter expert with in-depth knowledge of our transmission connectivity solutions and quickly facilitate client inquiries. Inquiries vary from access requests to technical assistance for our connectivity solutions.
• Serve as a single point of contact to orchestrate the activities required for transmission clients to quickly launch their application. Guide clients through the process and track their progress to fully validate readiness to launch their application.
• Review and document the client’s use case to build a repository of knowledge that will improve our ability to understand the client’s application and connectivity with U.S. Bank. Analyze design and make recommendations to promote best practices and efficiency.
• Coordinate with internal teams and vendors to fulfill our client’s inquiries, promoting multi-departmental collaboration between business and technical teams across the enterprise.
• Draft documentation to improve operational processes including preparation for onboarding to new product offerings and handoff to production assistance teams after launch. Ensure readiness by creating workflows, procedures, and training materials for use by both internal teams and clients.
• Collect client feedback, provide insights to stakeholders, and find opportunities for continual improvement.