U-Haul

Customer Support

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

Manager

• Run daily operations of center in General Manager’s absence.
• Make moment-to-moment decisions to allocate time and resources to appropriate projects
• Manage and assign your team members to ensure that customers receive an excellent first impression and the highest quality of care.
• Miscellaneous duties such as installing hitches, brake controllers, etc.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Assistant Moving Center Manager

Customer Service

• Handle back-to-back inbound calls in both Spanish and English.
• Craft acceptable solutions to address customer needs.
• Maintain a deep understanding of U-Haul products and services.
• Engage with customers positively and provide tailored solutions.

Spanish Bilingual Customer Service Agent

Customer Service Representative, Forklift Operator

General

• Provide sweeping, vacuuming, wiping, and mopping for storage units, hallways, restrooms, elevator, etc.
• Dispose of trash
• Maintain and track cleaning supply inventory, requesting supplies as needed
• Other duties as assigned

Storage Facility Housekeeper

Claims Specialist

• Responsible for the investigation, evaluation and settlement of claims arising from physical damages to vehicles, property of customers (higher and more complex cases) and third parties (medium to high exposure bodily injury claims)
• Direct tasks and activities of independent adjuster and other support services
• Review and negotiate rates for services provided
• Supervise work product of subordinate adjusters on complex claims
• Perform a variety of duties which require in-depth knowledge, specialized training and experience to understand risks under management, products offered and insurance investigation techniques within the claims office
• Maintain integrity of proprietary information

Claims Adjuster II

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

• Perform profit/loss analyses.
• Hire and mentor new team members.
• Track and itemize inventory.
• Manage the fleet to deliver clean and well-maintained equipment.
• Manage the personnel budget.
• Ensure that customers receive the highest quality of care.
• Keep track of fuel receipts and petty cash.
• Clean and monitor premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Storage Center Manager

• Manage the fleet to deliver clean and well-maintained equipment
• Track and itemize inventory
• Ensure that customers receive the highest quality of care
• Keep track of fuel receipts and petty cash
• Clean and monitor the premises, and maintain a secure environment
• Participate in ongoing continuous U-Haul education through U-Haul University

Moving Center General Manager – Trainee

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Manage the personnel budget.
• Track and itemize inventory.
• Ensure that customers receive the highest level of care.
• Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.