U-Haul

Customer Support

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

Manager

• Run daily operations of center in General Manager’s absence.
• Make moment-to-moment decisions to allocate time and resources to appropriate projects
• Manage and assign your team members to ensure that customers receive an excellent first impression and the highest quality of care.
• Miscellaneous duties such as installing hitches, brake controllers, etc.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Assistant Moving Center Manager

• Handle transactions, storage rentals and customer service.
• Keep regular, detailed and complete records.
• Ensure cleanliness and security of the storage site.
• Assist the storage center manager with directing and motivating center personnel.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Storage Center Assistant Manager

Events

• Secure trucks on lifts and ramps.
• Lubricate suspensions, perform oil changes and replace minor parts.
• Perform tire and brake maintenance.
• Occasionally road-test vehicles
• Use a proprietary electronic pre-inspection checklist.
• Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.

Preventive Maintenance Technician

• Work with small businesses within your designated route to prospect, open and grow the U-Haul dealership organization.
• Develop and manage business relationships with small business owners and U-Haul dealerships to provide professional insight into local markets and the ability to train and educate dealers on areas for potential growth.
• Manage your routes profit and loss through careful analysis to effectively grow your route through transactions by providing products and services to the communities you serve.
• Service and maintain current U-Haul equipment and displays to ensure operational excellence and marketability.
• Work with support staff to ensure the success of U-Haul dealerships within your route with efficiency.
• Operate a properly stocked and maintained U-Haul service vehicle that will be used to properly distribute equipment throughout your route.
• Perform minor repair and maintenance on U-Haul equipment.
• Arrange for the recovery of lost, stolen or abandoned U-Haul equipment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Assistant Moving Center Manager

Customer Service Representative

Customer Service Representative

Storage Center Assistant Manager

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Preventive Maintenance Technician

Area Field Manager