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U-Haul

Spanish Bilingual Customer Service Agent

U-Haul

Spanish Bilingual Customer Service Agent working remotely for U-Haul. Handling customer calls in Spanish and English, providing solutions to customer needs.

Posted 7/1/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in both Spanish and English while providing exceptional customer service through tailored solutions. Exhibits empathy and a friendly tone, ensuring customer needs are met efficiently across various software applications.

Highest-signal resume keywords
Fluency In Spanish And EnglishCustomer EngagementEmpathy In Customer ServiceEfficiency In NavigationTyping Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Friendly And Caring ToneKnowledgeable Care For Customer Needs
Tools & Technologies
Multiple Software Applications
Industry Keywords
U-Haul Products And Services

About the role

Key responsibilities & impact
  • Handle back-to-back inbound calls in both Spanish and English.
  • Craft acceptable solutions to address customer needs.
  • Maintain a deep understanding of U-Haul products and services.
  • Engage with customers positively and provide tailored solutions.

Requirements

What you’ll need
  • Fluency in both Spanish and English: Calls will be taken in both Spanish and English.
  • Friendly and Caring Tone: Engage with customers in a friendly, approachable manner.
  • Knowledgeable Care for Various Customer Needs: Maintain a deep understanding of our products and services to offer tailored solutions.
  • Ability to Display Empathy in Adverse Environments: Show empathy and understanding when assisting with customer concerns.
  • Efficiency in Navigation: Navigate multiple software applications and systems with speed and accuracy.
  • Typing and Language Skills: Possess a normal typing speed, ensuring accurate data entry.

Benefits

Comp & perks
  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Life insurance
  • Paid Time Off program with paid holidays
  • Various wellness programs
  • Career path planning and continued education