Spanish Bilingual Customer Service Agent

U-Haul

Spanish Bilingual Customer Service Agent working remotely for U-Haul. Handling customer calls in Spanish and English, providing solutions to customer needs.

Posted 7/1/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

About the role

Key responsibilities & impact

Handle back-to-back inbound calls in both Spanish and English.
Craft acceptable solutions to address customer needs.
Maintain a deep understanding of U-Haul products and services.
Engage with customers positively and provide tailored solutions.

Requirements

What you’ll need

Fluency in both Spanish and English: Calls will be taken in both Spanish and English.
Friendly and Caring Tone: Engage with customers in a friendly, approachable manner.
Knowledgeable Care for Various Customer Needs: Maintain a deep understanding of our products and services to offer tailored solutions.
Ability to Display Empathy in Adverse Environments: Show empathy and understanding when assisting with customer concerns.
Efficiency in Navigation: Navigate multiple software applications and systems with speed and accuracy.
Typing and Language Skills: Possess a normal typing speed, ensuring accurate data entry.

Benefits

Comp & perks

Comprehensive medical, dental and vision plans
401(k)
Life insurance
Paid Time Off program with paid holidays
Various wellness programs
Career path planning and continued education

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Friendly And Caring ToneKnowledgeable Care For Customer Needs