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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims investigation, evaluation, and settlement, with a focus on complex bodily injury claims and effective supervision of adjusters. Proficient in analytical skills and communication, with a commitment to maintaining proprietary information integrity.
Highest-signal resume keywords
Claims InvestigationBodily Injury Claims ExperienceAnalytical SkillsSupervision of AdjustersMicrosoft Word and Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EvaluationClaims SettlementRisk ManagementInsurance Investigation TechniquesNegotiation Skills
Soft Skills
Excellent Phone Communication Skills
Tools & Technologies
Microsoft WordMicrosoft Excel
Certifications & Qualifications
Insurance License
Industry Keywords
Physical DamagesIndependent AdjusterComplex ClaimsProprietary Information
About the role
Key responsibilities & impact- Responsible for the investigation, evaluation and settlement of claims arising from physical damages to vehicles, property of customers (higher and more complex cases) and third parties (medium to high exposure bodily injury claims)
- Direct tasks and activities of independent adjuster and other support services
- Review and negotiate rates for services provided
- Supervise work product of subordinate adjusters on complex claims
- Perform a variety of duties which require in-depth knowledge, specialized training and experience to understand risks under management, products offered and insurance investigation techniques within the claims office
- Maintain integrity of proprietary information
Requirements
What you’ll need- 3-4 years of experience in claims or a claims related field
- College degree preferred
- Strong analytical skills
- Excellent phone communication skills
- Basic computer skills with knowledge of Microsoft Word and Excel
- Must be willing to become licensed within 12 months of employment in states that require it
- Bodily Injury claims experience is a plus
Benefits
Comp & perks- Medical insurance
- Prescription drug plans
- Dental & Vision plan with hearing care discounts
- Get Fit Gym Reimbursement Program
- Registered Dietitian Program
- WeightWatchers®
- CVS Virtual Care
- U‑Haul Kids Program
- 24‑Hour Nurse Line
- Wellness Program (Healthier You initiatives & challenges)
- Mindset App Reimbursement
- Pet Insurance & Wellness plans
- Career stability
- Opportunities for advancement
- Valuable on‑the‑job training
- Tuition Reimbursement Program
- Free online courses for personal and professional development at U‑Haul University®
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- Company‑paid life insurance
- Voluntary life insurance options
- Short-Term and Long‑Term Disability
- Critical Illness, Accident & Hospital Indemnity plans
- Business & business travel insurance
- MetLaw Legal Program
- MetLife Auto & Home Insurance
- LifeLock Identity Theft Protection
- Dave Ramsey’s SmartDollar® Financial Wellness Program
- U‑Haul Federal Credit Union
- Paid holidays, vacation, and sick time
- You Matter Employee Assistance Program (EAP)
- Discounts on cell phone plans, hotels, computers, vehicles & more
- Community involvement & volunteer opportunities
- U‑Haul Mothers Program (Paid maternity leave)