U-Haul

Customer Support

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

Data Analyst

• Collect, clean, and organize data from various sources to ensure accuracy and reliability.
• Develop, maintain, and optimize Excel models, including complex formulas, pivot tables, and PowerPivot dashboards.
• Design and create dynamic dashboards and reports in Power BI to visualize data insights.
• Analyze trends, patterns, and correlations in data to identify opportunities for potential sales.
• Present findings in a clear and concise manner through reports and presentations.
• Provide forecasting data based on trends.
• Manage and maintain data repositories, ensuring security and accessibility.
• Automate repetitive tasks and improve existing data processes using Excel macros, VBA, and Power Query.
• Partner with cross-functional teams to understand their data needs and provide tailored solutions.
• Provide training to team members on how to use Power BI dashboards and advanced Excel functionalities.
• Stay updated on the latest tools and best practices in data analysis and visualization.

Manager

• Provide coverage for general managers on leave by enforcing policies, inventory practices, etc.
• Inspect and assist at centers to stay apprised of all programs.
• Hire and train new team members.

Storage Center Relief Manager

Marketing

• Schedule and facilitate auctions.
• Train facility housekeepers.
• Coordinate with marketing company president and executive assistant to complete new builds.

Storage Clerk

Chief Marketing Officer

• Screen and prioritize reports and information for the marketing company president.
• Direct all company administrative activities including personnel administration, payroll, benefits, awards, and unemployment and workers’ compensation.
• Assist with hiring needs such as setting up working interviews for center general managers.
• Perform profit/loss and end-of-month reports, handle accounts receivable/payable, fund petty cash and perform store audits.
• Assume the marketing company president’s responsibilities in times of emergency.
• Coordinate projects to improve facilities and oversee vendor relations throughout the marketing company.

Marketing Executive Assistant

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

U-Box Customer Care Representative, CDL-A

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service – Lot Attendant

• Run daily operations of center in General Manager’s absence.
• Make moment-to-moment decisions to allocate time and resources to appropriate projects.
• Manage and assign your team members to ensure that customers receive an excellent first impression and the highest quality of care.
• Miscellaneous duties such as installing hitches, brake controllers, etc.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Assistant Moving Center Manager

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Track and itemize inventory.
• Manage the personnel budget.
• Ensure that customers receive the highest quality of care.
• Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

General Manager

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service, Lot Attendant

Account Executive

• Answer customer and field employee calls from Fleet Sales calling queue
• Assist customers in finding trucks, trailers and tow dollies
• Assist field employees in negotiating and selling trucks, trailers and tow dollies
• Provide tax and DMV fees for truck, trailer and tow dolly sales

Customer Service Representative

Data Analyst

Storage Center Relief Manager

Storage Clerk

Marketing Executive Assistant

Customer Service Representative

Customer Service Representative

U-Box Customer Care Representative, CDL-A

Customer Service Representative

Customer Service – Lot Attendant

Assistant Moving Center Manager

General Manager

Customer Service, Lot Attendant

Customer Service Representative

Inside Sales Representative