Inside Sales Representative

U-Haul

Fleet Sales Customer Service Representative assisting customers in finding trucks and trailers. Collaborating with field employees to handle sales and operations for the Truck Sales Department.

Posted 5/28/2026full-timeTempe • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Answer customer and field employee calls from Fleet Sales calling queue
Assist customers in finding trucks, trailers and tow dollies
Assist field employees in negotiating and selling trucks, trailers and tow dollies
Provide tax and DMV fees for truck, trailer and tow dolly sales

Requirements

What you’ll need

High School diploma or GED
1-2 years customer service experience
Retail/automotive sales is a plus
General knowledge of Microsoft Office, Excel and Word
Excellent verbal and written communication
Inbound/outbound calls is a plus
Bi-lingual preferred but not necessary
Maintain confidential customer and truck pricing information
Remaining professional with difficult customers during occasional heavy call volume
Attention to detail, both visual and mental
Able to use rationale in negotiating prices
Able to work at a desk for an extended period of time
Able to work as early as 4 am or as late as 6 pm
Able to work rotating holidays and weekends

Benefits

Comp & perks

Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
Subsidized gym/ membership
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock identity Theft
Savvy consumer wellness programs- from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul federal credit union
Wellness Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer serviceretail salesautomotive salesnegotiationattention to detailinbound callsoutbound callsMicrosoft OfficeExcelWord

Soft Skills

verbal communicationwritten communicationprofessionalismconflict resolutionrationaleadaptabilitytime managementcustomer confidentialityteamworkcustomer focus

Certifications

High School diplomaGED