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Inside Sales Representative
U-HaulFleet Sales Customer Service Representative assisting customers in finding trucks and trailers. Collaborating with field employees to handle sales and operations for the Truck Sales Department.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
customer serviceretail salesautomotive salesnegotiationattention to detailinbound callsoutbound callsMicrosoft OfficeExcelWord
Soft Skills
verbal communicationwritten communicationprofessionalismconflict resolutionrationaleadaptabilitytime managementcustomer confidentialityteamworkcustomer focus
Certifications & Qualifications
High School diplomaGED
Industry Keywords
fleet salestruckstrailerstow dolliesDMV feessales negotiationcall volumebi-lingualcustomer pricingretail
About the role
Key responsibilities & impact- Answer customer and field employee calls from Fleet Sales calling queue
- Assist customers in finding trucks, trailers and tow dollies
- Assist field employees in negotiating and selling trucks, trailers and tow dollies
- Provide tax and DMV fees for truck, trailer and tow dolly sales
Requirements
What you’ll need- High School diploma or GED
- 1-2 years customer service experience
- Retail/automotive sales is a plus
- General knowledge of Microsoft Office, Excel and Word
- Excellent verbal and written communication
- Inbound/outbound calls is a plus
- Bi-lingual preferred but not necessary
- Maintain confidential customer and truck pricing information
- Remaining professional with difficult customers during occasional heavy call volume
- Attention to detail, both visual and mental
- Able to use rationale in negotiating prices
- Able to work at a desk for an extended period of time
- Able to work as early as 4 am or as late as 6 pm
- Able to work rotating holidays and weekends
Benefits
Comp & perks- Full Medical coverage
- Prescription plans
- Dental & Vision Plans
- New indoor fitness gym
- Gym Reimbursement Program
- Registered Dietitian Program
- Weight Watchers
- Onsite medical clinic for you and your family
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition reimbursement program
- Free online courses for personal and professional development at U-Haul University®
- Business and travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation, and sick days
- Employee Stock Ownership Plan (ESOP)
- 401(k) Savings Plan
- Life insurance
- Critical Illness/Group Accident
- 24-hour physician available for kids
- Subsidized gym/ membership
- MetLaw Legal program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans, hotels, and more
- LifeLock identity Theft
- Savvy consumer wellness programs- from health care tips to financial wellness
- Dave Ramsey’s SmartDollar Program
- U-Haul federal credit union
- Wellness Program