U-Haul

Customer Support

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

Manager

• Work with small businesses within your designated route to prospect, open and grow the U-Haul dealership organization.
• Develop and manage business relationships with small business owners and U-Haul dealerships to provide professional insight into local markets and the ability to train and educate dealers on areas for potential growth.
• Manage your routes profit and loss through careful analysis to effectively grow your route through transactions by providing products and services to the communities you serve.
• Service and maintain current U-Haul equipment and displays to ensure operational excellence and marketability.
• Work with support staff to ensure the success of U-Haul dealerships within your route with efficiency.
• Operate a properly stocked and maintained U-Haul service vehicle that will be used to properly distribute equipment throughout your route.
• Perform minor repair and maintenance on U-Haul equipment.
• Arrange for the recovery of lost, stolen or abandoned U-Haul equipment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Area Field Manager

Events

• Secure trucks on lifts and ramps.
• Lubricate suspensions, perform oil changes and replace minor parts.
• Perform tire and brake maintenance.
• Occasionally road-test vehicles.
• Use a proprietary electronic pre-inspection checklist.
• Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.

Preventive Maintenance Technician

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Track and itemize inventory.
• Manage the personnel budget.
• Ensure that customers receive the highest quality of care.
• Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

General Manager

• Secure trucks on lifts and ramps.
• Lubricate suspensions, perform oil changes and replace minor parts.
• Perform tire and brake maintenance.
• Occasionally road-test vehicles
• Use a proprietary electronic pre-inspection checklist.
• Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.

Bilingual

Area Field Manager, Bilingual

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

Customer Service Representative

Area Field Manager

Preventive Maintenance Technician

Customer Service Representative

General Manager

Customer Service Representative

Customer Service Representative

Customer Service Representative

Preventive Maintenance Technician

Area Field Manager, Bilingual

General Manager

Customer Service Representative

Customer Service Representative

U-Box Customer Care Representative, CDL