Storage Customer Service Representative
U-Haul
Reservation Manager
U-Haul
part-time
Posted on:
Location Type: Office
Location: Abilene • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment
- Assist with calls from and to customers
- Direct incoming customers' equipment to areas based on customer demand and productivity status to balance regional inventory
- Review reports to aid effective placement of equipment, customer reservations and contracts to create equipment availability and accuracy
- Assist with the Company’s U-Box portable storage product
- Work under the direction of the Traffic Control Manager
Requirements
- High school diploma or equivalent
- Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- Proficient in customer service, time management and multitasking
- Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products in specified states
Benefits
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicetime managementmultitasking
Certifications
high school diploma or equivalent