Consultant

• Report to Team Manager(s), ERP and operate within the ERP team
• Support global teams across multiple time zones and international partners
• Participate in industry conferences and global networking to drive business growth
• Own project lifecycle for assigned ERP implementations: planning, tracking, and completion of deliverables
• Configure ERP systems (Sage Intacct, Sage 300) based on client requirements
• Conduct testing, troubleshooting, and system validation to ensure accurate setup and functionality
• Lead client training sessions and provide documentation for system use
• Maintain billable utilization and meet project deadlines
• Track all assigned project tasks in the ERP team’s system of record and communicate progress, risks, and blockers
• Communicate proactively with clients and internal stakeholders regarding timelines and deliverables
• Flag scope changes and risks early, providing recommendations for resolution
• Build trusted relationships with clients and act as point of contact for support or escalations
• Identify opportunities for client growth and process improvements
• Collaborate with senior consultants, project leads, managers, Sales and Finance to support team success and drive new business
• Contribute to documentation of processes, lessons learned, and best practices; participate in internal training
• Provide technical assistance as needed and intervene in client disputes when escalated
• Support innovation and change management by encouraging adoption of new technologies and improving service effectiveness
• Identify opportunities for continuous improvement and stay abreast of industry trends

ERP Consultant

Senior Consultant, Retail CX, Close Loop

Senior Healthcare Consultant

Service Consultant

Broker Consultant, Gauteng North Region

Technical Carbon Markets Consultant