TydeCo

General

• Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed.
• Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed.
• Facilitate seamless communication and coordination across global teams to support sales operational efficiency.
• Maintain flexibility in scheduling to accommodate time-sensitive tasks and cross-regional collaboration.
• Track and manage recurring CAAS tasks, ensuring timely completion and follow-up
• Monitor group email inboxes and escalate items requiring Manager attention
• Maintain client folders, prepare access guides, and update the portal to ensure accuracy of client details
• Coordinate fixed fee renewal process, providing reports and reminders to Managers
• Track month-end close status across clients and flag delays or bottlenecks
• Compile and deliver timesheet reports, budget vs. actual comparisons, and respond to billing inquiries
• Review FloQast documentation and flag potential errors for Managers
• Set up and update FloQast client tasks and due dates as needed
• Maintain 1099 status tracker and support year end reporting requirements
• Provide regular updates to CAAS Managers to support decision making
• Partner with internal accounting and administrative teams as needed to support the CAAS team
• Support client onboarding with access documents and call summaries
• Attend and document internal CAAS meetings
• Provide administrative support to CAAS leadership as needed

Regional CAAS Coordinator

Human Resources

• Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed.
• Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed.
• Facilitate seamless communication and coordination across global teams to support operational efficiency.
• Maintain flexibility in scheduling to accommodate time-sensitive tasks and cross-regional collaboration.
• Partner with departments to understand current and support staffing needs in multiple regions.
• Manage and support the other HR staff.
• Coordinate and support end-to-end recruitment and selection processes.
• Build talent pipelines for priority and specialist positions.
• Support onboarding and integration of new employees.
• Promote equitable and inclusive hiring practices aligned with Employment Equity objectives.
• Optimize interviewing, selection, and onboarding processes to improve candidate experience and hiring efficiency.
• Develop and implement employee branding initiatives that position TydeCo & TydeCo U as an employers of choice globally.
• Identify employee development and training needs in collaboration with managers.
• Coordinate learning and development initiatives.
• Support career development and succession planning discussions
• Support managers and employees through performance review processes.
• Provide guidance on performance improvement and employee development planning.
• Assist in resolving employee concerns and workplace challenges.
• Encourage continuous feedback and development practices.
• Provide training and support to managers to ensure equitable treatment and opportunities for staff across departments and regions.
• Continuously improve HR processes and procedures, ensuring that organisational and individual needs are met.
• Act as a trusted advisor to managers on people-related matters.
• Support employee engagement and culture initiatives.
• Contribute to organisational development and change management activities.
• Promote alignment between people practices and organisational goals.
• Partner with external consultants to ensure compliance with SA labour legislation and US labor law, along with internal policies.
• Maintain accurate employee information and reporting.
• Provide ownership over reporting and compliance to Employment Equity, EEO, BBBEE, Skills Development initiatives, etc. where applicable.
• In partnership with external consultants, support employee engagement initiatives, including pulse surveys, feedback mechanisms, and culture programs.
• Refine onboarding and offboarding processes to ensure a seamless employee experience, partnering with external consultants to ensure compliance in each region.

Human Resources Business Partner

Consultant

• We are seeking a results-driven Consultant, ERP who will play a critical, hands-on role in leading and executing client implementations within the ERP team.
• This role is responsible for end-to-end ERP implementation, system configuration, client training, and ongoing support, while also owning project tracking, deliverables, and deadlines.
• By combining technical expertise, problem-solving, and strong client communication, this consultant ensures that projects are executed successfully and deliver measurable value to clients.
• The Consultant, ERP will also contribute to solution design, process optimization, and revenue growth through client relationship management and business development support.
• A portion of your role will involve billable client work, including direct client interactions, where you will leverage your accounting and advisory expertise to deliver services and will be expected to meet defined utilization and project delivery targets while maintaining high client satisfaction.
• This position will report to the Team Manager(s), ERP. This position can be located in either our office in Cape Town, Durban, or the ability to work remotely in the Gauteng province with ability to travel to the Cape Town office as needed.

ERP Consultant

• Play a critical, hands-on role in leading and executing client implementations within the ERP team.
• Responsible for end-to-end ERP implementation, system configuration, client training, and ongoing support.
• Own project tracking, deliverables, and deadlines while ensuring projects are executed successfully.
• Contribute to solution design, process optimization, and revenue growth through client relationship management.
• Conduct testing, troubleshooting, and system validation to ensure accurate setup and functionality.
• Lead client training sessions and provide documentation for system use.
• Communicate proactively with clients and internal stakeholders regarding timelines and deliverables.
• Build trusted relationships with clients, ensuring strong communication throughout implementation.
• Collaborate with other departments, including Sales and Finance, to support smooth service operations.