TydeCo

Human Resources

• Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed.
• Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed.
• Facilitate seamless communication, coordination, support for the sales process as it relates client retention operational efficiency.
• Maintain flexibility in scheduling to accommodate time-sensitive tasks and cross-regional collaboration.
• Provide mentorship and technical guidance to HRP team members, ensuring skill development and adherence to best practices.
• Act as the go-to expert for complex implementation projects, offering strategic input and troubleshooting support.
• Ensure compliance with global payroll, labor laws, and HR practices.
• Lead by example in fostering a culture of collaboration, continuous learning, and technical excellence.
• Manage and maintain up-to-date project timelines, resource calendars, and shared documentation for HRP implementations and client support.
• Coordinate internal and client-facing deliverables using project coordination tools to ensure timely execution and transparency.
• Proactively identify roadblocks, escalate issues, and support resolution to keep payroll and HR initiatives on track.
• Deliver client-facing HR and payroll consulting with a focus on Sage 300 People (Payroll and HR modules).
• Act as a trusted advisor on topics like compliance, leave management, organizational structures, and payroll tax frameworks.
• Recommend process enhancements and configuration solutions aligned with client needs.
• Support or lead the end-to-end implementation of HRP systems.
• Gather business requirements and translate them into system configuration.
• Facilitate user training, UAT support, go-live assistance, and post-launch stabilization.

Senior HRP Consultant

Consultant

• Report to Team Manager(s), ERP and operate within the ERP team
• Support global teams across multiple time zones and international partners
• Participate in industry conferences and global networking to drive business growth
• Own project lifecycle for assigned ERP implementations: planning, tracking, and completion of deliverables
• Configure ERP systems (Sage Intacct, Sage 300) based on client requirements
• Conduct testing, troubleshooting, and system validation to ensure accurate setup and functionality
• Lead client training sessions and provide documentation for system use
• Maintain billable utilization and meet project deadlines
• Track all assigned project tasks in the ERP team’s system of record and communicate progress, risks, and blockers
• Communicate proactively with clients and internal stakeholders regarding timelines and deliverables
• Flag scope changes and risks early, providing recommendations for resolution
• Build trusted relationships with clients and act as point of contact for support or escalations
• Identify opportunities for client growth and process improvements
• Collaborate with senior consultants, project leads, managers, Sales and Finance to support team success and drive new business
• Contribute to documentation of processes, lessons learned, and best practices; participate in internal training
• Provide technical assistance as needed and intervene in client disputes when escalated
• Support innovation and change management by encouraging adoption of new technologies and improving service effectiveness
• Identify opportunities for continuous improvement and stay abreast of industry trends

Senior HRP Consultant

ERP Consultant