TydeCo

Consultant

• Report to Team Manager(s), ERP and operate within the ERP team
• Support global teams across multiple time zones and international partners
• Participate in industry conferences and global networking to drive business growth
• Own project lifecycle for assigned ERP implementations: planning, tracking, and completion of deliverables
• Configure ERP systems (Sage Intacct, Sage 300) based on client requirements
• Conduct testing, troubleshooting, and system validation to ensure accurate setup and functionality
• Lead client training sessions and provide documentation for system use
• Maintain billable utilization and meet project deadlines
• Track all assigned project tasks in the ERP team’s system of record and communicate progress, risks, and blockers
• Communicate proactively with clients and internal stakeholders regarding timelines and deliverables
• Flag scope changes and risks early, providing recommendations for resolution
• Build trusted relationships with clients and act as point of contact for support or escalations
• Identify opportunities for client growth and process improvements
• Collaborate with senior consultants, project leads, managers, Sales and Finance to support team success and drive new business
• Contribute to documentation of processes, lessons learned, and best practices; participate in internal training
• Provide technical assistance as needed and intervene in client disputes when escalated
• Support innovation and change management by encouraging adoption of new technologies and improving service effectiveness
• Identify opportunities for continuous improvement and stay abreast of industry trends

ERP Consultant