Twilio

Senior Solutions Engineer

Twilio

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

Senior

Tech Stack

AWSAzureCloud

About the role

  • Enable customers to build the future of communications; Senior Solutions Engineer leads the technical pre-sales relationship, drives discovery, proposes architectures, demonstrates the product, and crafts creative solutions.
  • Build customer trust in Twilio’s solutions and engage with mid-level managers or software engineers to sketch API flows.
  • Independently run low to mid-complexity opportunities; gain exposure to all deal aspects; lead small to medium technical projects with limited oversight.
  • Lead the design and execution of small to medium technical projects and contribute to knowledge sharing and reusable materials.

Requirements

  • 5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
  • Excellent communicator and presenter able to gain audience confidence
  • An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
  • Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
  • Previous software development experience or working knowledge in one or more of the following areas:
  • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience