Solution Engineer, Amazon Connect
NeuraFlash
Job Level
Senior
Tech Stack
AWSAzureCloud
About the role
- Enable customers to build the future of communications; Senior Solutions Engineer leads the technical pre-sales relationship, drives discovery, proposes architectures, demonstrates the product, and crafts creative solutions.
- Build customer trust in Twilio’s solutions and engage with mid-level managers or software engineers to sketch API flows.
- Independently run low to mid-complexity opportunities; gain exposure to all deal aspects; lead small to medium technical projects with limited oversight.
- Lead the design and execution of small to medium technical projects and contribute to knowledge sharing and reusable materials.
Requirements
- 5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
- Excellent communicator and presenter able to gain audience confidence
- An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
- Previous software development experience or working knowledge in one or more of the following areas:
- Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
