Senior Content Operations Specialist
Carrot Fertility
Tableau
Senior Learning Experience Designer
Twilio
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$97,700 - CA$122,100 per year
Job Level
Senior
Tech Stack
Tableau
About the role
- Design and develop Sales Enablement course work, content, and assets
- Design sales enablement training and course content, managing complex projects end-to-end
- Translate business priorities and sales strategies into clear learning objectives, experiences, and content that directly improves seller effectiveness
- Build impactful learner and instructor materials and experiences (e-learnings, presentations, course outlines, background material, instructional materials, exercises, job aids, playbooks and assessments) using modern instructional design approaches and adult learning principles
- Partner with sales leadership, product marketing, and other enablement stakeholders
- Leverage data and insights to evaluate effectiveness, iterate designs, and demonstrate impact on sales outcomes
- Stay current with learning technology and enablement trends, introducing new tools and approaches that improve efficiency and learner experience/engagement
- Collaborate closely with Enablement peers to ensure applicable and effective training and assets are created and delivered to the field
Requirements
- 5+ years training, sales enablement, or related field experience
- Direct experience in Sales Enablement Instructional Design
- Ability to quickly learn new concepts and thrive in a dynamic, rapidly changing environment
- Proven experience with training and content delivery tools
- Experience with Salesforce, Outreach, Gong, Highspot, Slack, Tableau and other Sales Enablement tools
- Excellent interpersonal skills, someone who enjoys working with others in a collaborative, social environment
- Effective at building and maintaining positive relationships
- Passion for excellence and high quality in the finished product, acute attention to detail
- Self-motivated, with ability to work with little definition and without supervision while multitasking and prioritizing across several projects and initiatives
- Proficiency with modern learning technologies and tools (e.g. Articulate 360 Rise, Storyline, etc)
- Experience and understanding of AI tools that support efficient content design/development
- Deep understanding of sales processes, seller workflows, and GTM strategies
