About the role Conduct thorough, timely, and legally sound investigations into employee complaints, misconduct, and policy violations. Partner with HR leaders, managers, and the Sr. Director of Employee Relations to resolve complex employee relations matters. Ensure consistent documentation and case management practices across all locations. Coach managers on performance management, corrective actions, and workplace conflict resolution. Support the rollout and adoption of ER processes, templates, and case management tools. Identify trends from case data and escalate systemic issues or risks to leadership. Requirements Bachelor’s degree in HR, Business, or related field (JD or advanced degree a plus). 5+ years of HR/ER experience with a focus on investigations and employee relations. Strong knowledge of employment laws and compliance requirements. Demonstrated ability to conduct fair, thorough, and defensible investigations. Experience with case management systems or ER tracking tools preferred. Excellent communication, documentation, and relationship-building skills. Proficiency in Microsoft Suite; Word, Excel, PowerPoint Strong organizational and time management abilities Excellent attention to detail Strong work ethic and team player Ability to deal sensitively with confidential material Professional image in both appearance and behavior. Financial Literacy Classes Employee Assistance Program offering Mental Health Resources, Legal Guidance, Financial Information, and more! Child Care Discount Health Insurance Dental Insurance Vision Insurance Life Insurance Accident Insurance Critical Illness Insurance Cancer Insurance Short-Term and Long-Term Disability 401(k) with Matching Contributions Tuition Reimbursement Paid Time Off / Flex Time Off Birthday Day Off Exclusive Tutera Perks Advancement Opportunities Copy Applicant Tracking System Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills investigations employee relations case management performance management corrective actions workplace conflict resolution employment laws compliance requirements documentation attention to detail
Soft skills communication relationship-building organizational abilities time management strong work ethic team player sensitivity to confidential material professional image
Certifications Bachelor’s degree in HR Bachelor’s degree in Business JD or advanced degree