Responsible for the management of requests for a reasonable accommodation pursuant to applicable state laws and/or the Americans with Disabilities Act including pregnancy accommodation requests and requests for religious accommodation to ensure legal compliance
Assist in the preparation of Quarterly ER reporting including data generation and formatting
Assist with requests for proposal contracts (RFP), and support the organization’s affirmative action planning process, and other employment compliance initiatives as needed
Perform the review process for ADA accommodation requests ensuring the ADA interactive process is followed
Review, approve, modify and/or deny and document all ADA Accommodation request outcomes
Partner with the legal department to ensure compliance under the ADA as necessary
Counsel managers on Pregnancy and Religious accommodation requests
Review contract redlines submitted by sales and other internal key stakeholders for acceptance and alignment with Cigna ER and HR policy compliance
May recommend approval, denial or modification of contract language to ensure compliance with government contractor requirements
Assume a supportive role in Department of Labor and other government labor and client audits and data requests; including presenting and discussing pertinent data and policy details to external auditors and clients
Provide sensitive ad-hoc data and reporting requests including detailed analysis of ER and related trends to address rising issues to identify ER training or climate assessment needs
Ensure the organization’s online policy and resource portals are current and up to date with federal, state and local requirements and that new statutes and requirement changes are developed, reviewed, implemented and communicated
Take a supportive role in ER or Business Unit projects that have a direct impact on employees/ER policy or require direction from ER
Requirements
BS/BA degree in a related field preferred (or equivalent work experience)
3+ years experience in HR, Employee Relations or leave management strongly preferred
Prior experience with Service Now strongly preferred
Experience reviewing complex requests for reasonable accommodations pursuant to the Americans with Disabilities Act, including partnering with management to facilitate the ADA interactive process, as well as drafting ADA request written responses
Comfortability in reviewing complex contract language for compliance to internal policy and government contractor requirements
Excellent communication skills – in particular, looking for someone who can (i) tailor their communication style and content to a particular audience to develop a rapport and instill a level of confidence in the ADA interactive process; and (ii) communicate with management to effectively influence and where necessary mediate acceptable solutions
Excellent writing skills – must be able to effectively communicate the outcome of the ADA interactive process and the basis for the determination in a thorough, respectful and thoughtful manner
Must be able to work within established deadlines to conduct a thorough review of accommodation requests and provide a timely response
Ability to build collaborative relationships with key stakeholders by demonstrating strong business/policy knowledge and strong interpersonal skills
Must have a proficient understanding of federal and state employment and labor laws
Must be able to work independently and be comfortable exercising independent judgment and making recommendation/decisions
Benefits
n/a
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