Tulip

Manager

• Lead the development of data-driven insights that quantifies platform-driven ROI
• Identify patterns in how successful retailers use the platform and translate these findings into best-practice playbooks for Retail Success team and customers
• Develop benchmarking frameworks that allow retailers to understand performance comparisons
• Become a valued resource for Sales, Customer Success, and Product
• Designing analyses that measure incremental impact of platform on retailer performance
• Investigating patterns across industries, retailer sizes, and customer segments
• Developing actionable insights to drive customer engagement and revenue lift
• Presenting analytical findings and benchmarking insights to customers, prospects, and internal teams.

Customer Analytics Manager

Solutions Engineer

• Creatively develop, build, and/or lead compelling and highly tailored presentations of the Tulip suite of products to prospective customers - including C-suite executives.
• Configure the demo environment based on business needs of each prospect.
• Engage with world class retailers conducting discovery and needs analysis to understand each organization’s business processes and challenges.
• Drive product innovation by routinely communicating prospect feedback to Retail Excellence and/or product team(s).
• Drive team presentation strategy within Tulip’s platform of products through creative scripting, story creation, KPI tracking, and customer usage development.
• Work with the Sales Engineer to maintain the sales demo environment(s).
• Work closely with Account Executive on realizing product value and benefits to meet individual customer needs from a product and functional perspective.
• Position and present the Tulip value proposition as part of our overall business solution linking benefits back to the key business goals/challenges of the prospect.
• Act as the Tulip product and retail expert in support of our selling efforts.
• Become a trusted advisor internally and externally by providing retail thought leadership and innovative product presentations to customers.
• Support and review the solution to improve team success in functional discoveries and demonstrations
• Support Tulip’s go-to-market strategies and tactics from a functional and technical solution level within the sales and pre-sales teams.
• Lead Support with strategy, logistics, and execution of events and functions such as webinars industry conferences/tradeshows, workshops, etc.
• Lead and coordinate the effort to define the strategy and completion of preparing written responses to RFP's, RFI's, and prospect inquiries.

Customer Analytics Manager

Solutions Consultant – Pre-Sales