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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical pre-sales support and solution consulting for retail technologies, with a strong focus on customer engagement and effective communication. Proficient in conducting product demonstrations and scoping Proof of Concept engagements to address customer needs.
Highest-signal resume keywords
Technical Pre-Sales SupportRetail Associate TechnologiesProduct Demonstration ExperienceExceptional Communication SkillsCustomer Solution Consulting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
POS SystemsClienteling TechnologiesRetail SolutionsProof of Concept ScopingDemo Script GenerationCompetitive AnalysisSales Campaign SupportTechnical PresentationSolution AdviceCustomer Needs Qualification
Soft Skills
Active ListeningProactive Problem SolvingTask PrioritizationCollaborationMentoring
Tools & Technologies
Tulip PlatformWeb Meeting ToolsDemo EnvironmentsSalesforce
Industry Keywords
Retail TechnologySales LifecycleCustomer AcquisitionMarket Leading SolutionsUser ConferencesTrade ShowsWebinars
About the role
Key responsibilities & impact- Provide technical pre-sales support to the sales force
- Provide prospective customers with product and solution advice during pre-sales discussions
- Participate in the acquisition and retention of customers by utilizing pre-sales solution consulting techniques
- Communicate the power, flexibility, and ease-of-use of Tulip’s market leading retail solutions
- Assist sales in the qualification of customer needs through discovery
- Participate across the sales lifecycle on acquiring strategic customers
- Provide mentoring and training to peers, colleagues and partners
- Demo the product, both standard and tailored to prospects and existing customers, onsite and via web meeting
- Generate product demo scripts and scenarios and maintain demo environment(s)
- Scope Proof of Concept engagements with prospects
- Respond to Request for Information/Proposal documents
- Stay current on product developments/releases to a level required for demo and POC
- Support Marketing events - user conferences, trade shows and webinars
- Stay current on competitive analyses
- Collaborate with the Retail Excellence team at Tulip to identify challenges specific to the retailer and propose opportunities provided by the Tulip platform to mitigate those challenges
- In conjunction with Sales and Professional Services conduct transition briefing
Requirements
What you’ll need- The ability to actively listen to customer requirements and provide a solution to address the customer’s business issue(s)
- Demonstrate being proactive without being told what to do
- Ability to prioritize tasks and be efficient to minimize wasted effort
- Experience working with retail associate technologies from either the vendor or retailer side
- Ideal Experience with POS, Clienteling, Retail Associate technologies
- Active participant in the sales process and trusted advisor for account representative
- Demonstrated ability to learn new technology
- Exceptional communication and presentation skills to include technical and business concepts
- Demonstrated experience in supporting sales campaigns to customers
- Extensive demonstration experience covering technical and value needs
- English - fluent required and additional languages a plus
- Ability to travel internationally (primarily USA and EU)
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities