TUJ KYOTO

Administrative Assistant

• Provide comprehensive administrative and operational support to ensure efficient day-to-day operations
• Assist director-level staff with monthly expense reports, documentation, budget tracking, and related internal process management
• Coordinate schedules for the office’s bi-weekly staff meetings and monthly institutional advancement-related meetings; maintain meeting minutes or documentation
• Support cross-departmental coordination and serve as a point of contact for internal communication as needed
• Assistance with the student pantry and food security initiatives
• Assist with the alumni tracking and data management
• Provide logistical assistance for visiting guests, partners, donors, and VIPS.
• Support the planning, logistical coordination, and on-site execution of events sponsored by the Dean’s Office, including but not limited to: Commencement, Annual Diamond Dinner, Alumni events (3-4 times per year), Distinguished Speaker Series (2-3 talks per semester), Monthly Dean’s DE-stress Day, Monthly Dean’s Distinguished Artist Awards, Semesterly Appreciation Lunch for Staff and Faculty, Adult Study Abroad Programs, and Monthly speaker events
• Assist with event preparation such as venue booking and coordination, vendor research and communication, materials preparation, invitation and registration support, and on-site operations on the day of the event
• Provide event publicity support, including e-poster design and coordination with relevant offices or student workers on publicity design, production, and souvenir ordering and preparation
• Serve as the primary administrator for the TUJ Hooter program
• Hire, train, and supervise the student manager for the program
• Review and update the program operational guidelines as needed
• Monitor Hooter’s shift schedules and appearance requests
• Coordinate costume cleaning and maintenance
• Coordinate with other units or campus sites for occasional off-site or long-distance travel related to Hooter appearances
• Support student worker hiring and management across the President & Dean’s Office
• Process and track monthly student worker timesheets
• Collect and maintain employment contracts and related documentation
• Provide administrative and logistical support for community relations programs, events, and activities including K-12 outreach initiatives
• Provide administrative and logistical support for the student virtual pantry program, including student inquiry and cross-unit liaison
• Provide administrative and logistical support for any arising special projects and initiatives led by the President & Dean’s Office, as assigned.

Customer Success Manager

• Serve as the institutional owner and lead architect for the Slate CRM environment
• Lead ongoing design, development, and expansion of Slate project
• Actively perform hands-on Slate configuration and build-out, including: Forms, workflows, rules, queries, and automation
• Communications, portals, and user experiences
• Reporting, dashboards, and data views
• Integrations and data flows (in collaboration with central IT)
• Refine and enhance existing Slate configurations to address outstanding details and improve scalability
• Lead and directly support the expansion of Slate into graduate programs, designing solutions aligned with graduate recruitment and admissions processes
• Partner with undergraduate and graduate stakeholders to document business processes and translate requirements into Slate solutions
• Establish and maintain Slate data standards, governance, documentation, and best practices
• Prioritize and manage Slate enhancement work across multiple departments and programs
• Coordinate and manage Slate vendors, consultants, and external partners
• Ensure data integrity, security, and compliance
• Provide strategic oversight for additional administrative systems beyond Slate
• Evaluate system performance and recommend enhancements, replacements, or new solutions
• Ensure systems are integrated and aligned with institutional IT standards
• Lead and actively participate in administrative systems projects from planning through implementation
• Develop project plans, timelines, and resource allocations
• Coordinate internal teams, stakeholders, and vendors
• Communicate progress, risks, and milestones to leadership
• Supervise and mentor two administrative systems staff members initially
• Provide hands-on technical guidance and review work to ensure quality and consistency
• Prioritize team workloads and support professional development
• Establish standards for documentation, testing, and change management
• Act as a strategic advisor to administrative leadership on CRM and administrative systems
• Collaborate closely with central IT on integrations, infrastructure, security, and compliance
• Stay current on Slate releases, higher education CRM trends, and best practices

Senior CRM Administrator

Recruitment

• Serve as the regional representative and primary point of contact for prospective students and applicants
• Represent TUJ and its vision to prospective students, parents, school counselors, Japanese language teachers, academic institutions, and other relevant entities
• Prepare and deliver presentations about TUJ; attend school/college fairs, recruiting conferences, and similar events in the assigned territories, including travel to other parts of the United States when coverage is needed
• Conduct proactive outreach (e.g., phone calls, virtual meetings) and meet in person with prospective and admitted students and their families to build rapport and increase yield
• Develop and maintain relationships with high school and community college teachers, counselors, and administrators to increase awareness of TUJ and its programs, with particular focus on schools offering Japanese Language courses and Japanese culture clubs
• Expand TUJ’s presence and participation as a sponsor or exhibitor at Japanese cultural festivals and events in the United States
• Achieve a quota of 100 school visits, college fairs, and/or events per semester
• Meet regularly with, and provide monthly reports to, the Director of Overseas Admissions Counseling
• Assist, as requested, with major in-person events held on the TUJ campus in Japan, such as the Counselor Fly-in Program and the High School Summer Program
• Perform administrative duties and provide support to various recruiting and marketing projects and programs as determined by the Director of Overseas Admissions Counseling

Administrative Assistant

Senior CRM Administrator

US Regional Representative, Student Recruiter