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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing student-facing platforms and operational documentation while ensuring consistent service standards across multiple campuses. Proficient in project management, data management, and developing student career readiness through effective training and supervision.
Highest-signal resume keywords
Project ManagementData ManagementStudent Services OperationsCommunication SkillsTraining and Supervision
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database ManagementOperational DocumentationEvent Registration ConfigurationData TrackingBudget Allocation
Soft Skills
Organizational SkillsInterpersonal SkillsDetail-OrientedTeam PlayerFlexibility
Tools & Technologies
Slate DatabaseCRM PlatformsCanvasTUportalDigital Signage
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Career ServicesStudent ServicesProject CoordinationEducation AdministrationEngagement Metrics
About the role
Key responsibilities & impact- Manage and maintain student-facing platforms including TUportal, Canvas, Suitable, digital signage, campus bulletin boards, and public website content.
- Lead Slate database implementation and ongoing data management, including workflow integration and event registration configuration.
- Oversee First Destination Survey outreach, tracking, and data compilation.
- Develop and maintain operational documentation and standard operating procedures to ensure consistent service between three campuses.
- Recruit, hire, train, and supervise student workers and student mentors.
- Ensure consistent service standards across front desk operations, event support, social media management, and peer advising.
- Develop student workers' career readiness through structured training, regular feedback, and exposure to professional workplace standards.
- Coordinate student worker scheduling, time sheet reporting, and budget allocation.
- Support internal data tracking and assessment initiatives.
- Collaborate with executive director to track engagement metrics and system performance.
Requirements
What you’ll need- Bachelor’s degree
- Minimum of 2 years of full-time professional experience in operations, project management, program coordination, or education administration.
- Strong written and verbal communication skills in English; near-native-level ability preferred.
- Strong organizational and project coordination skills.
- Detail-oriented with proven ability to manage multiple concurrent responsibilities while maintaining composure in a dynamic work environment.
- Strong interpersonal skills, well organized, flexible, and a good team player.
- Familiarity with career services or student services operations.
- Experience working with CRM platforms or other database systems (preferred).
- Business-level or higher Japanese ability (preferred).
- Experience with teaching or training students or junior staff (preferred).
Benefits
Comp & perks- Eleven (11) days paid vacation in the first year, increasing to 20 days after 6 years of employment, plus 5 paid “personal and sick days” each year.
- Approximately two weeks company-wide break over Christmas/New Year.
- Japanese social insurance and pension.
- Commuting/telework allowance.
- Welfare-discount program membership.
- Retirement payment system.
