Salary
💰 $58,500 - $68,800 per year
About the role
- Perform daily collections through emails and calls for past-due invoices for our various entities.
- Communicate effectively with internal and external customers regarding billing, collections, and A/R matters.
- Ensure all payment applications are performed with a high level of accuracy on a timely basis.
- Ensure timely distribution of account statements and invoices to facilitate payments.
- Set up and maintain customer billing and accounts.
- Follow up on failed payments and manage charge-back documentation.
- Assist customers with accessing and updating their account information in various systems.
- Prepare journal entries and month-end account reconciliations.
- Handle all customer inquiries in a courteous and professional manner.
- Assist with the automation of various tasks including migrations to increase work efficiencies.
- Support the product team in an agile environment for system transitions.
- Collaborate with multiple teams to streamline the migration process.
- Identify and troubleshoot issues, offering solutions as needed.
- Provide necessary reporting to the Treasury department regarding customer balances and cash allocations.
- Generate statistical reports related to payment processing.
- Contribute to the creation of Finance Shared Services policies and procedures.
- Support external audit activities and internal controls review/testing.
Requirements
- Proven experience managing full-cycle Accounts Receivable and customer billing functions.
- Strong understanding of debits and credits as they relate to Accounts Receivable.
- Comfortable working with ERP and business intelligence systems.
- Ability to multitask in a multi-entity, multi-system environment.
- Capable of working independently with minimal supervision.
- Strong oral and written communication skills.
- Excellent interpersonal and organizational skills.
- Collaborative team player with a proactive approach.
- fair compensation and generous benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Accounts Receivablecustomer billingpayment applicationsjournal entriesmonth-end account reconciliationspayment processingautomationtroubleshootingreporting
Soft skills
communicationinterpersonal skillsorganizational skillscollaborationproactive approachmultitaskingindependence