Accounts Receivable Manager
Ovation Healthcare
Manager, Accounts Receivable
Ovation Healthcare
full-time
Posted on:
Location Type: Remote
Location: Remote • Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage the day-to-day activities of the staff supervised on site or remotely
- Focus the team’s efforts and ensure diligent team follow-up
- Leadership capabilities such as answering relevant questions, setting goals, allocation of resources, monitoring, trending of AR and staff accountability
- Hands-on training of staff is a key element of this role
- Monitor the status of outstanding patient accounts, identifying and resolving billing errors and claim denials
- Conduct weekly team meetings driving revenue cycle performance needs and continued training
- Maintain and track SOP’s and process improvement processes
- Conduct thorough reviews of patient accounts to ensure accuracy of billing codes, patient demographics, and insurance information
- Implement strategies to improve collection rates and reduce outstanding accounts receivable
- Follow up on complex payer trends, communicate with Management the volume and specific issue along with researched payer specific guidelines
- Generate regular reports on team performance, including key metrics performance, data to identify potential issues and develop solutions to improve efficiency and revenue cycle management working with Management and escalate trends to Management
- Mentor and monitor team performance against key metrics goals and monthly collection goals, reduced denials, and productivity met 95% or better
- Identify areas for improvement and implement action plan to resolve payer and denial challenges
- Provides information regarding patient accounts in response to inquiries, safeguarding confidential information in verbal replies and correspondence
- Overseeing daily billing and collections for all AR financial classes
Requirements
- 5+ years of progressive hospital business office collections experience in a 250+ bed acute care hospital
- Direct experience in leading teams of 10+ members to collect insurance A/R
- Strong training background and QA background
- At least 2+ years of experience with Epic
- Strong end-user knowledge of WQs and other Epic functionality
- Experience with bolt-on automated workflow tools
- Experience with payer rules and regulations
- Intermediate Excel skills preferred
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billing codesaccounts receivablerevenue cycle managementdata analysisprocess improvementtrainingquality assuranceExcelpayer rulesautomated workflow tools
Soft skills
leadershipteam managementcommunicationmentoringproblem-solvinggoal settingresource allocationaccountabilityperformance monitoringconfidentiality
