Accounts Receivable

• Maintain AR aging schedules
• Execute dunning cadence and partner with Sales/CS on collections
• Prepare and send invoices (including usage-based billing reconciliations when applicable)
• Monitor customer-facing inboxes; triage/respond to customer requests
• Manage billing portals, purchase orders, and customer payment documentation
• Support contract processing and invoicing
• Assist with month-end close by preparing AR reconciliations and supporting revenue schedules
• Partner with Director of Revenue & AR on upcoming changes to revenue recognition methodology, with exposure to ASC 606 application in a SaaS environment
• Contribute to documentation and continuous process improvements
• Identify opportunities to strengthen controls and streamline recurring workflows
• Support upcoming system and tooling updates (e.g., ERP/billing integrations, usage platforms, etc.)
• Leverage prior system experience to help with testing, troubleshooting, and process transitions

Revenue & AR Specialist

AR Specialist – Collections

Accounts Receivable Specialist

Account Receivable Analyst II

Accounts Receivable, Expense Management Specialist

Accounts Receivable Representative