Salary 💰 $58,500 - $68,800 per year
About the role Perform daily collections through emails and calls for past-due invoices for our various entities. Communicate effectively with internal and external customers regarding billing, collections, and A/R matters. Ensure all payment applications are performed with a high level of accuracy on a timely basis. Ensure timely distribution of account statements and invoices to facilitate payments. Set up and maintain customer billing and accounts. Follow up on failed payments and manage charge-back documentation. Assist customers with accessing and updating their account information in various systems. Prepare journal entries and month-end account reconciliations. Handle all customer inquiries in a courteous and professional manner. Assist with the automation of various tasks including migrations to increase work efficiencies. Support the product team in an agile environment for system transitions. Collaborate with multiple teams to streamline the migration process. Identify and troubleshoot issues, offering solutions as needed. Provide necessary reporting to the Treasury department regarding customer balances and cash allocations. Generate statistical reports related to payment processing. Contribute to the creation of Finance Shared Services policies and procedures. Support external audit activities and internal controls review/testing. Requirements Proven experience managing full-cycle Accounts Receivable and customer billing functions. Strong understanding of debits and credits as they relate to Accounts Receivable. Comfortable working with ERP and business intelligence systems. Ability to multitask in a multi-entity, multi-system environment. Capable of working independently with minimal supervision. Strong oral and written communication skills. Excellent interpersonal and organizational skills. Collaborative team player with a proactive approach. fair compensation and generous benefits Copy Applicant Tracking System Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills Accounts Receivable customer billing payment applications journal entries month-end account reconciliations payment processing debits and credits automation reporting internal controls
Soft skills communication skills interpersonal skills organizational skills collaborative proactive multitasking independent work customer service problem-solving team player