Tucows

Accounts Receivable Specialist

Tucows

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $58,500 - $68,800 per year

Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Perform daily collections through emails and calls for past-due invoices for our various entities.
  • Communicate effectively with internal and external customers regarding billing, collections, and A/R matters.
  • Ensure all payment applications are performed with a high level of accuracy on a timely basis.
  • Ensure timely distribution of account statements and invoices to facilitate payments.
  • Set up and maintain customer billing and accounts.
  • Follow up on failed payments and manage charge-back documentation.
  • Assist customers with accessing and updating their account information in various systems.
  • Prepare journal entries and month-end account reconciliations.
  • Handle all customer inquiries in a courteous and professional manner.
  • Assist with the automation of various tasks including migrations to increase work efficiencies.
  • Support the product team in an agile environment for system transitions.
  • Collaborate with multiple teams to streamline the migration process.
  • Identify and troubleshoot issues, offering solutions as needed.
  • Provide necessary reporting to the Treasury department regarding customer balances and cash allocations.
  • Generate statistical reports related to payment processing.
  • Contribute to the creation of Finance Shared Services policies and procedures.
  • Support external audit activities and internal controls review/testing.

Requirements

  • Proven experience managing full-cycle Accounts Receivable and customer billing functions.
  • Strong understanding of debits and credits as they relate to Accounts Receivable.
  • Comfortable working with ERP and business intelligence systems.
  • Ability to multitask in a multi-entity, multi-system environment.
  • Capable of working independently with minimal supervision.
  • Strong oral and written communication skills.
  • Excellent interpersonal and organizational skills.
  • Collaborative team player with a proactive approach.
Benefits
  • fair compensation and generous benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Accounts Receivablecustomer billingpayment applicationsjournal entriesmonth-end account reconciliationspayment processingdebits and creditsautomationreportinginternal controls
Soft skills
communication skillsinterpersonal skillsorganizational skillscollaborativeproactivemultitaskingindependent workcustomer serviceproblem-solvingteam player
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