Tucows

Network Engineer

• Maintain the design, planning, configuration, and deployment of network applications and systems
• Collaborate with cross-functional teams to gather and analyze requirements
• Guide the maintenance and testing of network infrastructure
• Troubleshoot and debug network issues
• Review and maintain technical documentation
• Evaluate network performance and architecture
• Stay current with emerging trends and technologies in network development
• Provide guidance and mentorship to junior network engineers
• Influence multiple parts of a product or system through technical expertise

Senior Network Engineer

Video Editor

• Film, edit, and produce high-quality videos for various channels, including web, social media, and internal communications
• Execute polished edits in Adobe Premiere Pro, After Effects, and similar software
• Create and animate motion graphics that enhance storytelling and align with Ting’s brand
• Repurpose existing footage (Zoom calls, webinars, screen recordings) into engaging short-form content
• Produce short-form videos tailored for TikTok, Instagram Reels, YouTube Shorts, and other platforms
• Adapt long-form or technical content into concise, engaging formats for social audiences
• Apply native editing techniques, captions, sound design, and transitions to enhance shareability
• Work closely with brand, marketing, and design teams to conceptualize and execute video content aligned with campaign goals
• Maintain and evolve brand visual identity through motion and video.

Video Editor, Motion Content Creator

Accounts Receivable

• Perform daily collections through emails and calls for past-due invoices for our various entities.
• Communicate effectively with internal and external customers regarding billing, collections, and A/R matters.
• Ensure all payment applications are performed with a high level of accuracy on a timely basis.
• Ensure timely distribution of account statements and invoices to facilitate payments.
• Set up and maintain customer billing and accounts.
• Follow up on failed payments and manage charge-back documentation.
• Assist customers with accessing and updating their account information in various systems.
• Prepare journal entries and month-end account reconciliations.
• Handle all customer inquiries in a courteous and professional manner.
• Assist with the automation of various tasks including migrations to increase work efficiencies.
• Support the product team in an agile environment for system transitions.
• Collaborate with multiple teams to streamline the migration process.
• Identify and troubleshoot issues, offering solutions as needed.
• Provide necessary reporting to the Treasury department regarding customer balances and cash allocations.
• Generate statistical reports related to payment processing.
• Contribute to the creation of Finance Shared Services policies and procedures.
• Support external audit activities and internal controls review/testing.

Accounts Receivable Specialist

Full-stack Engineer

• Contribute to the development and maintenance of software applications and systems
• Collaborate with cross-functional teams to gather and analyze requirements
• Write clean, maintainable, scalable, and efficient code
• Troubleshoot and debug software issues
• Participate in code reviews to ensure code quality
• Create and maintain technical documentation
• Stay up-to-date with emerging trends and technologies in software development
• Build influence within a microservice’s design and implementation

Fullstack Software Engineer

• Design, develop, and maintain software applications and systems
• Collaborate with cross-functional teams to gather and analyze requirements
• Write clean, maintainable, and efficient code
• Troubleshoot and debug software issues
• Lead and participate in code reviews to ensure code quality
• Review and maintain technical documentation
• Stay current with emerging trends and technologies in software development
• Advise and mentor junior software engineers
• Influence multiple parts of a product or system through technical expertise

Senior Network Engineer

Video Editor, Motion Content Creator

Accounts Receivable Specialist

Accounts Receivable Specialist

Fullstack Software Engineer

Senior Network Engineer

Senior Software Engineer