Tucows

Network Engineer

• Maintain the design, planning, configuration, and deployment of network applications and systems
• Collaborate with cross-functional teams to gather and analyze requirements
• Guide the maintenance and testing of network infrastructure
• Troubleshoot and debug network issues
• Review and maintain technical documentation
• Evaluate network performance and architecture
• Stay current with emerging trends and technologies in network development
• Provide guidance and mentorship to junior network engineers
• Influence multiple parts of a product or system through technical expertise

Senior Network Engineer

Video Editor

• Film, edit, and produce high-quality videos for various channels, including web, social media, and internal communications
• Execute polished edits in Adobe Premiere Pro, After Effects, and similar software
• Create and animate motion graphics that enhance storytelling and align with Ting’s brand
• Repurpose existing footage (Zoom calls, webinars, screen recordings) into engaging short-form content
• Produce short-form videos tailored for TikTok, Instagram Reels, YouTube Shorts, and other platforms
• Adapt long-form or technical content into concise, engaging formats for social audiences
• Apply native editing techniques, captions, sound design, and transitions to enhance shareability
• Work closely with brand, marketing, and design teams to conceptualize and execute video content aligned with campaign goals
• Maintain and evolve brand visual identity through motion and video.

Video Editor, Motion Content Creator

Accounts Receivable

• Perform daily collections through emails and calls for past-due invoices for our various entities.
• Communicate effectively with internal and external customers regarding billing, collections, and A/R matters.
• Ensure all payment applications are performed with a high level of accuracy on a timely basis.
• Ensure timely distribution of account statements and invoices to facilitate payments.
• Set up and maintain customer billing and accounts.
• Follow up on failed payments and manage charge-back documentation.
• Assist customers with accessing and updating their account information in various systems.
• Prepare journal entries and month-end account reconciliations.
• Handle all customer inquiries in a courteous and professional manner.
• Assist with the automation of various tasks including migrations to increase work efficiencies.
• Support the product team in an agile environment for system transitions.
• Collaborate with multiple teams to streamline the migration process.
• Identify and troubleshoot issues, offering solutions as needed.
• Provide necessary reporting to the Treasury department regarding customer balances and cash allocations.
• Generate statistical reports related to payment processing.
• Contribute to the creation of Finance Shared Services policies and procedures.
• Support external audit activities and internal controls review/testing.

Accounts Receivable Specialist

Full-stack Engineer

• Contribute to the development and maintenance of software applications and systems
• Collaborate with cross-functional teams to gather and analyze requirements
• Write clean, maintainable, scalable, and efficient code
• Troubleshoot and debug software issues
• Participate in code reviews to ensure code quality
• Create and maintain technical documentation
• Stay up-to-date with emerging trends and technologies in software development
• Build influence within a microservice’s design and implementation

Fullstack Software Engineer

• Design, develop, and maintain software applications and systems
• Collaborate with cross-functional teams to gather and analyze requirements
• Write clean, maintainable, and efficient code
• Troubleshoot and debug software issues
• Lead and participate in code reviews to ensure code quality
• Review and maintain technical documentation
• Stay current with emerging trends and technologies in software development
• Advise and mentor junior software engineers
• Influence multiple parts of a product or system through technical expertise

Senior Network Engineer

Senior Network Engineer

Video Editor, Motion Content Creator

Accounts Receivable Specialist

Accounts Receivable Specialist

Fullstack Software Engineer

Senior Network Engineer

Senior Software Engineer